
Organizational Behaviour in a Global Context
Description
In today's world we rely on formal organizations for almost everything that we do. These organizations in turn shape our expectations of how people should behave. Whether our interaction with an organization is positive or negative will depend on the structure, character, and control of the organization.
The text introduces and explains the central theories, concepts, and models of the field of organizational behaviour; at the same time, it advances the key ideas of competing paradigms, integrating many of their main issues. In this way Organizational Behaviour in a Global Context offers a unique view into twenty-first century organizations.
Featured studies and cases of several major organizations including British Airways, Scandinavian Airlines System, Ontario Hospitals, Pfizer, the Catholic Church, Mountain Equipment Co-operative, Workbrain, Wal-Mart (and many others) allow the reader to understand the context in which to consider specific themes. These themes are also explored in separate chapters-including chapters on gender at work and race/ethnicity in the workplace. Finally, the authors use current research to examine aspects of organizational behaviour from a gender, class, or race/ethnicity approach.
An instructor's manual, available on CD-ROM, includes chapter-by-chapter PowerPoint presentations, a 500-question test bank, additional discussion questions, and previously unpublished case studies drawn from the Dark Side Competition (on Rwanda, Coca-Cola in India, Bhopal, and Nestle).
More details
Persons
Albert J. Mills is Director of the PhD (Management) program and Professor of Management at the Sobey School of Business, Saint Mary's University, Nova Scotia, Canada. His twelve books include (with T. Simmons) Reading Organization Theory: A Critical Approach, third edition (Broadview Press, 2004) and Sex, Strategy and the Stratosphere: The Gendering of Airline Cultures (Palgrave, 2006).
Content
Acknowledgements
Part I: Introduction
Chapter 1. Introducing Organizational Behaviour
Albert J. Mills
Chapter 2. Understanding Organizational Behaviour in Context
Albert J. Mills
Part II: Individual Behaviour and the Organizational Context
Chapter 3. Personality and Identity
Peggy Wallace
Chapter 4. Perception, Stereotyping, and Attribution
Elisabeth Wilson and Chris Rees
Chapter 5. Values and Attitudes at Work
Peter Chiaramonte
Chapter 6. Learning in Organizations
John Bratton and James D. Grant
Chapter 7. Motivation in Organizations
Scott MacMillan
Chapter 8. Organizational Stress
Kelly Dye
Part III: Interpersonal Processes in the Workplace
Chapter 9. Groups and Teams in Organizations
John Bratton and Peter Chiaramonte
Chapter 10. Race, Ethnicity, and Workplace Diversity
Natalie Vladi
Chapter 11. Sex at Work
Albert J. Mills and Jean Helms Mills
Chapter 12. Organizational Communication
Carolyn Forshaw and Amy Thurlow
Part IV: Organizational Structure and Change
Chapter 13. Power and Organizational Life
Gina Grandy
Chapter 14. Organizational Culture
Albert J. Mills and Jean Helms Mills
Chapter 15. Organizational Structure and Design
John Bratton and Peter Chiaramonte
Chapter 16. Leadership in an Organizational Context
John Bratton and Peter Chiaramonte
Part V: Organizational Behaviour and the World Economy
Chapter 17. Globalization Antenarratives
David Boje
Glossary
Contributors
Index