
Contact Centre Operations NQF3 Lecturer's Guide
K. Miller(Author)
Macmillan Education South Africa (Publisher)
Published on 7. December 2007
Book
Paperback/Softback
96 pages
978-1-920248-25-3 (ISBN)
Description
Activities help students practise their skills. Step-by-step instructions guide students through the content. The books use a "how-to" / training manual approach.
More details
Series
Language
English
Place of publication
South Africa
Target group
Primary & secondary/elementary & high school
Dimensions
Height: 297 mm
Width: 210 mm
Thickness: 15 mm
Weight
240 gr
ISBN-13
978-1-920248-25-3 (9781920248253)
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Schweitzer Classification