101 Tips for Trainers

Foreword

by Professor Alistair Mant, Chairman, Socio Technical Strategy Group

Introduction

Chapter sequence

1 Training needs analysis



Introduction
What is training needs analysis?
Factors creating training needs
Methods used to identify training needs
Training needs agreements
Carrying out the training needs assessment - a case study
Summary
Checklist 1

2 Course design



Introduction
Design context
Stages in the design process
Summary
Checklist 2

3 On-job training



Introduction
Directive or non-directive training?
Instructional training
Co-working
Coaching
Mentoring
Structured work experience
Summary
Checklist 3

4 Preparing and running the course



Introduction
Planning the training
Choosing training methods
Choosing a venue
Choosing and arranging the training room
Inviting participants
Setting the scene
Getting started - icebreakers
Summary
Checklist 4

5 Use of visual aids



Introduction
Use of flipcharts
Whiteboards
Overhead projector
Screens
Video
Computer-generated visuals
Colour
Summary
Checklist 5

6 Trainer presentation



Introduction
Visual image
Voice
Choice of language
Summary
Checklist 6

7 Multimedia



Introduction
What is multimedia learning?
Establishing a multimedia learning centre
Networks and virtual learning environments
Summary
Checklist 7

8 Benchmarking



Introduction
The benchmarking process
Common benchmarks for training
When and how to use benchmarking
External benchmarks and good practice
Benchmarking and outsourcing
Summary
Checklist 8

9 Costing and reporting results



Introduction
Why costing?
Costing inputs
Using costing information
Summary
Checklist 9

10 Evaluation



Introduction
Current thinking on evaluation
Reasons for evaluating training
What to evaluate
Models of evaluation
Common principles of evaluation
Pre-activity evaluation
Evaluating participant reaction
Evaluating learning
Summary
Checklist 10

Appendices






1 Training audit questionnaire - marketing
2 Action plan
3 Workshop evaluation sheet

Bibliography