Assertiveness in a Week

Demarcation between different layers in an organisation no longer prescribes the type of communication permissible. This breakdown in structure means that we have to be equipped to deal confidently with everyone, including the MD.



This book offers you the tools that will enable you to:



Say what you mean when you mean what you say



Develop a winning personal strategy



Build your confidence and self-esteem



Determine how you are perceived







This book has been fully revised for the 2002 In a Week relaunch.