The Influence of the Regulatory Environment on the Definition of Organisational Performance

This contribution examines the interplay between state regulation and the way organisations define performance. The author focuses on whether the level of regulation amplifies or attenuates the multi-dimensionality of an organisation's performance definition. The leading question is whether an organisation's performance definition can be associated with the regulatory intensity to which it is subject.
In analysing this question an international comparative study was conducted on sport betting and lottery organisations in six different regulatory environments in Europe.