Records Management

In the complexity of information-dependent organizations, enterprise management content (ECM) provides a technology-based solution for managing and exploiting an organization's information assets. ECM acts as an umbrella bringing together a range of technologies, which need to be integrated with each other and with current and legacy information systems. It embraces text, images, sound, video, web content, blogs, wikis, RSS and collaborative working. For ECM to be a successful business solution it needs firm foundations built into policies, tools and rules to ensure authority and reliability, compliance, control and organization, transparency, security and business continuity - all of which very much characterize records management.This timely book takes ECM as its context and presents the role of records management as the keystone and foundation of successful ECM - the focus being firmly on an examination of the functional requirements, implementation and operations of records management within ECM, rather than on any technical requirements.Because of the wide range of information types and business operations that ECM embraces, the book takes the form of an edited collection of chapters and case studies contributed by global specialists, selected and coordinated to provide a coherent, comprehensive and integrated coverage of the topic worldwide, including: introduction to ECM and the role of records management; models for recordkeeping within ECM; building business classification schemes for ECM: taxonomies vs fileplans; secure and protected records within ECM; global compliance and ECM; procurement and proof of concept for ECM; preparing staff for ECM; developing partnerships for ECM; and ECM and small- and medium- enterprises (SMEs).
This book is a must-read for information, records and archives professionals in the UK and beyond, and a key resource for students in the field.