Managing Core Public Services
1st Edition
Published on 13. November 1998
Book
Hardback
304 pages
978-0-631-19311-1 (ISBN)
Description
This major text for students of public services management combines well-developed management theory with research from a range of countries including Germany, Holland, Ireland, New Zealand, Sweden and the UK.
More details
Language
English
Place of publication
Hoboken
United Kingdom
Publishing group
John Wiley and Sons Ltd
Target group
College/higher education
Professional and scholarly
Product notice
sewn/stitched
Cloth over boards
Dimensions
Height: 260 mm
Width: 183 mm
Thickness: 21 mm
Weight
772 gr
ISBN-13
978-0-631-19311-1 (9780631193111)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Person
David McKevitt is Senior Lecturer at the University of Limerick, Eire. He is also the co-editor of Cases in Public Services Management with Alan Lawton (Blackwell, 1995).
Content
Acknowledgements. List of Tables.
List of Figures.
Glossary of Terms.
List of Acronyms and Abbreviations.
1. Introduction.
2. Managing the Core Public Services.
3. Service Delivery - Meeting Citizen Needs.
4. Managing Resources for Social Gain.
5. Strategic Control of Core Public Services.
6. Organizational Structures for Effective Service Delivery.
7. Managing Professionals.
8. Review of Reform Programmes.
References.
Appendix.
Index.
List of Figures.
Glossary of Terms.
List of Acronyms and Abbreviations.
1. Introduction.
2. Managing the Core Public Services.
3. Service Delivery - Meeting Citizen Needs.
4. Managing Resources for Social Gain.
5. Strategic Control of Core Public Services.
6. Organizational Structures for Effective Service Delivery.
7. Managing Professionals.
8. Review of Reform Programmes.
References.
Appendix.
Index.