The Big Con

Reviews / Votes

a forceful demolition job on the industry -- Adrian Wooldridge * Bloomberg * timely ... the analysis is startling -- John Arlidge * Sunday Times * Collington and Mazzucato have provided a meticulously researched anatomy of an industry not widely understood by those outside it. They have explained complex ideas and processes in clear terms, and brought them to life with a rich and engaging narrative style. They have eschewed a simple narrow moral attack on a few parasitic firms in favor of a clear-eyed view of the industry's origins and drivers, and they have outlined the stakes for the future in no uncertain terms. That last is the most important. The Big Con may present itself as an expose of the consulting industry, but behind it lies a bigger and more urgent warning to reshape social priorities in an age of crisis. -- Nathan Akehurst * Jacobin * Their point is that the great problem with the consulting business isn't so much one of corruption, but something else: consultants have wielded their expertise to give the impression of being indispensable. ... The book is intended in part as a rallying call for these companies and governments -- Ed Conway * The Times * compelling ... Mazzucato and Collington examine how this astonishing global rise in consultancy services came about. The clue is in the book's name-the big con ... the confidence trick arises from the ability to create an impression of value. ... Mazzucato and Collington are ready with what needs to be done: a new vision for the civil service; invest in internal government capacity and capability creation; embed learning and evaluation into contracts; and mandate transparency and exposure of conflicting interest. -- Michael Marmot * The Lancet * As the title of this book implies, consulting is, at least in part, a confidence trick. A consultant's job is to convince anxious customers that they have the answers, whether or not that's true. -- Hettie O'Brien * Guardian * powerful ... The authors provide countless convincing examples of the danger of public overreliance on the consulting industry ... The Big Con puts forward a forceful argument about an issue about which most ordinary people know little but - given the enormous influence of the consulting industry - have a right to understand and scrutinise. An effective, important and highly readable book. -- Hilary Lamb * E&T Magazine * The Big Con of the book's title is not a crime; it's a confidence trick. Consultancies and outsourcers, Mazzucato argues, know less than they claim, cost more than they seem to, and - over the long term - prevent the public sector developing in-house capabilities -- Henry Mance * Financial Times * We are effectively devolving decision-making to people who are doubly unelected in many cases and whose own interests may diverge fairly dramatically from the collective interest or the interest that government is supposed to be pursuing. -- Rory Sutherland * The Spectator * Any government looking to rediscover its "vision, purpose and narrative" already knows who to call -- Adam M. Lowenstein * American Prospect *