
Managing Quality Customer Service
William B. Martin(Author)
Elaine Fritz(Editor)
Crisp Publications Inc (Publisher)
Published on 22. February 1995
Book
Paperback/Softback
96 pages
978-0-931961-83-0 (ISBN)
More details
Series
Language
English
Place of publication
Menlo Park
United States
Target group
Professional and scholarly
Dimensions
Height: 260 mm
Width: 210 mm
Weight
295 gr
ISBN-13
978-0-931961-83-0 (9780931961830)
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Schweitzer Classification