Handling Conflict and Negotiation
Manchester Open Learning(Author)
Kogan Page Ltd (Publisher)
1st Edition
Published on 30. December 1993
Book
Paperback/Softback
128 pages
978-0-7494-1140-4 (ISBN)
Description
Handling Conflict and Negotiation takes managers through a number of scenarios designed to help them to cope with potential points of tension and conflict. It provides advice on promoting a healthy working climate, controlling emotions, intervening in disputes, settling conflicts and gaining the respect of staff.
More details
Series
Language
English
Place of publication
London
United Kingdom
Target group
Professional and scholarly
Product notice
Paperback (trade)
Dimensions
Height: 234 mm
Width: 142 mm
ISBN-13
978-0-7494-1140-4 (9780749411404)
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Schweitzer Classification