What Every Manager Should Know About Training

A manager's guide to reaping the benefits and avoiding the pitfalls of using training and performance improvement resources. Areas covered include: how to decide if training is good, bad or even necessary; common myths about training and the truth behind them; non-training solutions to performance problems that can save time and money; how to decide if training is the right solution; tools managers can use to get performance results; and how to guard against untrained trainers.