Total Quality Management in a Week
3rd Edition
Published on 28. March 2003
Book
Paperback/Softback
96 pages
978-0-340-84946-0 (ISBN)
Description
This book aims to 'clear the fog' which surrounds the concept of TQM. It provides an easy, step-by-step guide to understanding the TQM process. These steps include: understanding the principles; assessing the need for TQM; developing an implementation plan; providing an environment for success; and auditing and monitoring progress. This book has been fully revised for the In a Week series relaunch.
More details
Series
Edition
3rd Revised edition
Language
English
Place of publication
United Kingdom
Publishing group
John Murray Press
Target group
College/higher education
Professional and scholarly
Edition type
Revised edition
Illustrations
30 b&w cartoons
Dimensions
Height: 199 mm
Width: 129 mm
Thickness: 10 mm
Weight
124 gr
ISBN-13
978-0-340-84946-0 (9780340849460)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Previous edition
John Macdonald
Understanding Total Quality Management in a Week
Book
04/1998
2nd Edition
John Murray Learning
Unfortunately, price unknown
Article exhausted; check for reprint
Person
John Macdonald has wide experience in industry and consulting. He is recognised as a TQM pioneer in the UK and has received international acclaim as a business author and speaker. John is the author of the international best sellers 'Global Quality' and 'Calling a Halt to Mindless Change' as well as other books in this series.
Content
Sunday - what is TQM?; Monday - assessing the need; Tuesday - planning for success; Wednesday - providing the environment; Thursday - providing the process; Friday - supporting the process; Saturday - ensuring success.