
Workplace Conditions
Cambridge University Press
Published on 2. February 2023
Book
Paperback/Softback
60 pages
978-1-009-36386-0 (ISBN)
Description
This Element reviews the evidence for three workplace conditions that matter for improving quality and safety in healthcare: staffing; psychological safety, teamwork, and speaking up; and staff health and well-being at work. The authors propose that these are environmental prerequisites for improvement. They examine the relationship between staff numbers and skills in delivering care and the attainment of quality of care and the ability to improve it. They present evidence for the importance of psychological safety, teamwork, and speaking up, noting that these are interrelated and critical for healthcare improvement. They present evidence of associations between staff well-being at work and patient outcomes. Finally, they suggest healthcare improvement should be embedded into the day-to-day work of frontline staff; adequate time and resources must be provided, with quality as the mainstay of professionals' work. Every day at every level, the working context must support the question 'how could we do this better?' This title is also available as Open Access on Cambridge Core.
More details
Series
Language
English
Place of publication
Cambridge
United Kingdom
Product notice
Paperback (trade)
Illustrations
Worked examples or Exercises
Dimensions
Height: 229 mm
Width: 152 mm
Thickness: 3 mm
Weight
95 gr
ISBN-13
978-1-009-36386-0 (9781009363860)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions

Jill Maben | Jane Ball | Amy C. Edmondson
Workplace Conditions
E-Book
02/2023
Cambridge University Press
€22.49
Available for download

Jill Maben | Jane Ball | Amy C. Edmondson
Workplace Conditions
E-Book
01/2023
Cambridge University Press
€22.49
Available for download
Persons
Author
University of Surrey
University of Southampton
Harvard Business School, Massachusetts
Content
1. Introduction; 2. Staffing for Quality; 3. Psychological Safety, Teamwork, and Speaking Up; 4. Staff Health and Well-being at Work; 5. Conclusions; 6. Further Reading; Contributors; References.