Measure Up!
Yardsticks for Continuous Development
Published on 24. January 1991
Book
Hardback
250 pages
978-1-55786-099-6 (ISBN)
Description
Leading consultants argue that few areas are as important to the performance of organizations as measurement, yet it remains one of the weakest areas in management today. This book addresses what needs to be done and suggests a consistent process for revamping company performance yardsticks. In a clear consistent fashion Measure Up aims to show managers how to measure what is important to their customers, motivate their organizations, identify and eliminate waste of both time and resources, and speed up organizational learning and desire for change.
More details
Language
English
Place of publication
Oxford
United Kingdom
Publishing group
John Wiley and Sons Ltd
Target group
College/higher education
Professional and scholarly
Illustrations
54 figures, glossary, index
Dimensions
Height: 229 mm
Width: 152 mm
Weight
558 gr
ISBN-13
978-1-55786-099-6 (9781557860996)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Content
Does your yardstick measure up?; taking the blinders off; dynamic strategies need dynamic yardsticks; the eyes of the customer; down to the brass tacks; performance that counts to the customer; performance that counts to the bottom line; custom tailoring performance measures; altering the corporate mind set; mending and remodelling related systems.