Whatever Works

Contents
Introduction
I Whatever Works at the Office
The Cues in Your Environment
1 The Office Layout
How Your Office Design Influences Your Productivity and Satisfaction
2 Let There Be Light
The Influence of Light on Our Performance and Well-Being
3 I Am Too Cold, I Am Too Hot
The Impact of Temperature
4 Take a Walk in Nature
The Influence of Green and Blue Spaces
II Whatever Works for Your Team
Surprising Factors That Change How We Work Together
5 Wordless Interactions
How Our Subtle Gestures Speak Volumes to Our Colleagues
6 We Need to Talk
Expressing Emotions, Negotiating, and Giving Gifts
7 Sticky Fingers
Ethical and Unethical Behavior in the Office
8 Diversity in the Workplace
Different Is the New Efficient
9 Will This Tie Get Me Hired or Fired?
How the Clothes We Wear Affect Us and Our Team
10 Judging a Book by Its Cover
How Our Physical Attributes Shape Perceptions and Interactions
III Whatever Works for You
The Power of Our Personal Habits
11 Switching On and Off
How Your Technology Use Affects You
12 The Sound of Music
What Happens When We Listen at Work?
13 Tidy Desk, Tidy Mind?
Order and Disorder
14 Creativity
An Essential Skill for the Twenty-First Century

Epilogue
Acknowledgments
Notes
Index