The Harms of Work
An Ultra-Realist Account of the Service Economy
1st Edition
Published on 31. October 2018
Book
Hardback
200 pages
978-1-5292-0401-8 (ISBN)
Description
As the percentage of people working in the service economy continues to rise, there is a need to examine workplace harm within low-paid, insecure, flexible and short-term forms of 'affective labour'. This is the first book to discuss harm through an ultra-realist lens and examines the connection between individuals, their working conditions and management culture.
Using data from a long-term ethnographic study of the service economy, it investigates the reorganisation of labour markets and the shift from security to flexibility, a central function of consumer capitalism. It highlights working conditions and organisational practices which employees experience as normal and routine but within which multiple harms occur.
Challenging current thinking within sociology and policy analysis, it reconnects ideology and political economy with workplace studies and uses examples of legal and illegal activity to demonstrate the multiple harms within the service economy.
Using data from a long-term ethnographic study of the service economy, it investigates the reorganisation of labour markets and the shift from security to flexibility, a central function of consumer capitalism. It highlights working conditions and organisational practices which employees experience as normal and routine but within which multiple harms occur.
Challenging current thinking within sociology and policy analysis, it reconnects ideology and political economy with workplace studies and uses examples of legal and illegal activity to demonstrate the multiple harms within the service economy.
Reviews / Votes
"Drawing on original and insightful ethnographic research, this book is indispensable for academics, practicioners and policy makers interested in the harms associated with contemporary service work. A compelling and thought-provoking read." Sam Scott, University of GloucestershireMore details
Series
Edition
First Edition
Language
English
Place of publication
Bristol
United Kingdom
Target group
Professional and scholarly
Illustrations
Not illustrated
Dimensions
Height: 240 mm
Width: 161 mm
Thickness: 15 mm
Weight
470 gr
ISBN-13
978-1-5292-0401-8 (9781529204018)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Book
10/2019
1st Edition
Bristol University Press
€55.89
Shipment within 3-4 weeks
E-Book
10/2018
1st Edition
Bristol University Press
€50.99
Available for download
Person
Dr Anthony Lloyd is Co-Director at the Teesside Centre for Realist Criminology and Senior Lecturer in Criminology & Sociology at the School of Social Sciences, Humanities & Law, Teesside University. His research interests include work and employment, labour markets and the leisure and service economy, consumer culture, social harm, critical criminology, youth identity and transitions, political economy, debt, social theory, class cultures, and social change.
He researches broadly on the topics of work and leisure, most recently investigating the lives of young men and women engaged in low-paid service sector jobs in the North East. He has published work in this area, including his first book, Labour Markets and Identity on the Post-Industrial Assembly Line (Ashgate, 2013).
He researches broadly on the topics of work and leisure, most recently investigating the lives of young men and women engaged in low-paid service sector jobs in the North East. He has published work in this area, including his first book, Labour Markets and Identity on the Post-Industrial Assembly Line (Ashgate, 2013).
Content
Introduction;
Chapter 1 - Reinterpreting social harm;
Chapter 2 - Restructuring labour markets;
Chapter 3 - Organisational culture and management practice;
Chapter 4 - The absence of stability;
Chapter 5 - The absence of protection;
Chapter 6 - The positive motivation to harm;
Chapter 7 - The violence of ideology;
Conclusion.
Chapter 1 - Reinterpreting social harm;
Chapter 2 - Restructuring labour markets;
Chapter 3 - Organisational culture and management practice;
Chapter 4 - The absence of stability;
Chapter 5 - The absence of protection;
Chapter 6 - The positive motivation to harm;
Chapter 7 - The violence of ideology;
Conclusion.