Introducing Intercultural Communication
Global Cultures and Contexts
1st Edition
Published on 9. November 2010
Book
Hardback
328 pages
978-1-84860-035-5 (ISBN)
Description
Books on intercultural communication are rarely written with an intercultural readership in mind. In contrast, this multinational team of authors has put together an introduction to communicating across cultures that uses examples and case studies from around the world. The book further covers essential new topics, including international conflict, social networking, migration, and the effects technology and mass media play in the globalization of communication. Written to be accessible for international students too, this text situates communication theory in a truly global perspective.
Each chapter brings to life the links between theory and practice and between the global and the local, introducing key theories and their practical applications. Along the way, you will be supported with first-rate learning resources, including:
* theory corners with concise, boxed-out digests of key theoretical concepts
* case illustrations putting the main points of each chapter into context
* learning objectives, discussion questions, key terms and further reading framing each chapter and stimulating further discussion
* a companion website containing resources for instructors, including multiple choice questions, presentation slides, exercises and activities, and teaching notes.
This book will not merely guide you to success in your studies, but will teach you to become a more critical consumer of information and understand the influence of your own culture on how you view yourself and others.
Each chapter brings to life the links between theory and practice and between the global and the local, introducing key theories and their practical applications. Along the way, you will be supported with first-rate learning resources, including:
* theory corners with concise, boxed-out digests of key theoretical concepts
* case illustrations putting the main points of each chapter into context
* learning objectives, discussion questions, key terms and further reading framing each chapter and stimulating further discussion
* a companion website containing resources for instructors, including multiple choice questions, presentation slides, exercises and activities, and teaching notes.
This book will not merely guide you to success in your studies, but will teach you to become a more critical consumer of information and understand the influence of your own culture on how you view yourself and others.
Reviews / Votes
The comprehensive overview and multicultural perspective makes this book highly readable and recommendable. The nice balance between theory and practice also enables readers to gain necessary intercultural knowledge and effective intercultural skills. The book is essential reading as we face increasing contact with people from diverse cultural backgrounds in this globalizing society, and has a potential to make a substantial contribution to the literatureGuo-Ming Chen
Professor of Communication Studies at the University of Rhode Island
This international edition covers intercultural communication topics from around the world.It is written in easy to follow language, has real life examples and relevant case studies for further analysis and discussion. The book explores the many interconnections between culture, communication, and identities in European, Asian, and Oceanic countries as well as in North America. It is practical and user-friendly...provides a good, well written synthesis of common theory and practice in the field.
dialogin, The Delta Intercultural Academy
More details
Language
English
Place of publication
London
United Kingdom
Target group
College/higher education
Dimensions
Height: 232 mm
Width: 186 mm
Weight
476 gr
ISBN-13
978-1-84860-035-5 (9781848600355)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Persons
Shuang Liu is Associate Professor in the School of Communication and Arts at the University of Queensland, Australia. She is an internationally recognised intercultural communication expert, specialising in the areas of immigration, acculturation, identity negotiation, particularly in relation to older migrants ageing in a foreign land.
Zala Volcic is Senior Lecturer in the School of Media, Film and Journalism at Monash University, Australia. She is an expert in researching in media, digital cultures, nationalism, class, and gender. She has taught at different universities around the world, including Franklin University, Switzerland and Pomona College, USA.
Cindy Gallo is is Emeritus Professor in the School of Psychology at The University of Queensland, Australia. She is an internationally renowned senior researcher in intercultural communication, with a special focus on intergroup communication in health context, impact of communication on quality of care, health service delivery, and health promotion.
Zala Volcic is Senior Lecturer in the School of Media, Film and Journalism at Monash University, Australia. She is an expert in researching in media, digital cultures, nationalism, class, and gender. She has taught at different universities around the world, including Franklin University, Switzerland and Pomona College, USA.
Cindy Gallo is is Emeritus Professor in the School of Psychology at The University of Queensland, Australia. She is an internationally renowned senior researcher in intercultural communication, with a special focus on intergroup communication in health context, impact of communication on quality of care, health service delivery, and health promotion.
Content
1. CHALLENGES OF LIVING IN A GLOBAL SOCIETY
Living in a Global Village
Contributors to Cultural Diversity
The Necessity and Benefits of Intercultural Communication
Summary
Case Study: The Cronulla Riots
2. UNDERSTANDING COMMUNICATION
The Essence of Communication
The Multifaceted Nature of Communication
Models of Communication
Levels of Communication
Communication and Culture
Summary
Case Study: Hanging Out in the Public Square
3. UNDERSTANDING CULTURE
The Pervasive Nature of Culture
Definitions and Components of Culture
Characteristics of Culture
Subcultures
Summary
Case Study: The Roma People in Eastern Europe
4. THE INFLUENCE OF CULTURE ON PERCEPTION
The Nature of Human Perception
Stages of the Perception Process
The Influence of Culture on Perception
Perception and Intercultural Communication
Summary
Case Study: How are Eastern Europeans Perceived by the West?
5. CULTURAL ORIENTATIONS AND BEHAVIOURS
Culture as a Repertoire of Human Behaviours
Dimensions of Culture
Kluckhohn and Strodtbeck's Value Orientations
Intercultural Communication Ethics
Summary
Case Study: Dinner at a Japanese Home
6. VERBAL COMMUNICATION AND CULTURE
The Power of Language
The Components and Characteristics of Verbal Codes
Language and Perception
Cultural Variations in Verbal Communication
Language and Identity
Summary
Case Study: How Many Languages Still Exist in the World Today?
7. NON-VERBAL COMMUNICATION AND CULTURE
Universality and Variation of Nonverbal Communication
Characteristics and Functions of Nonverbal Codes
Types of Nonverbal Communication
Influence of Culture on Nonverbal Communication
Summary
Case Study: Yum Cha and Chinese Culture
8. CATEGORIZATION, SUBGROUPS AND IDENTITIES
The Multifaceted Nature of Identities
Social Categorization and Identities
Subgroup Memberships and Different Types of Identities
Identities and Intercultural Communication
Summary
Case Study: History of South African Identity and Apartheid in South Africa
9. DEVELOPING RELATIONSHIPS WITH CULTURALLY DIFFERENT OTHERS
The Nature of Human Relationships
Dimensions of Human Relationships
Stages of Human Relationship Development
Culture and Human Relationship Development
Developing Intercultural Relationships
Summary
Case Study: Love by Arrangement in India
10. MANAGING INTERCULTURAL CONFLICTS
Pervasiveness of Intercultural Conflicts
Potential Sources of Intercultural Conflict
Stages in the Conflict Process
Conflict Management Styles and Approaches
Influence of Culture on Conflict Management
Summary
Case Study: Violent Conflicts in the Former Yugoslavia
11. MASS MEDIA, TECHNOLOGY, AND CULTURAL CHANGE
The World of the Mass Media
Globalization, Technology, and the Mass Media
The Mass Media and Symbolic Social Reality
The Mass Media and Cultural Change
Summary
Case Study: OhMyNews in South Korea
12. IMMIGRATION AND ACCULTURATION
Immigration and Cultural Diversity
Migration and Globalization
Diversity and Multiculturalism
Acculturation and Culture Shock
Cross-cultural Adaptation
Summary
Case Study: Migration and Diversity in Australia
13. BECOMING AN EFFECTIVE INTERCULTURAL COMMUNICATOR
Global and Local Dimensions of Culture
Homogenization and Fragmentation
From Local to Global
From Global to Local
Developing Intercultural Competence
Summary
Case Study: Doctors Without Borders
Glossary
Living in a Global Village
Contributors to Cultural Diversity
The Necessity and Benefits of Intercultural Communication
Summary
Case Study: The Cronulla Riots
2. UNDERSTANDING COMMUNICATION
The Essence of Communication
The Multifaceted Nature of Communication
Models of Communication
Levels of Communication
Communication and Culture
Summary
Case Study: Hanging Out in the Public Square
3. UNDERSTANDING CULTURE
The Pervasive Nature of Culture
Definitions and Components of Culture
Characteristics of Culture
Subcultures
Summary
Case Study: The Roma People in Eastern Europe
4. THE INFLUENCE OF CULTURE ON PERCEPTION
The Nature of Human Perception
Stages of the Perception Process
The Influence of Culture on Perception
Perception and Intercultural Communication
Summary
Case Study: How are Eastern Europeans Perceived by the West?
5. CULTURAL ORIENTATIONS AND BEHAVIOURS
Culture as a Repertoire of Human Behaviours
Dimensions of Culture
Kluckhohn and Strodtbeck's Value Orientations
Intercultural Communication Ethics
Summary
Case Study: Dinner at a Japanese Home
6. VERBAL COMMUNICATION AND CULTURE
The Power of Language
The Components and Characteristics of Verbal Codes
Language and Perception
Cultural Variations in Verbal Communication
Language and Identity
Summary
Case Study: How Many Languages Still Exist in the World Today?
7. NON-VERBAL COMMUNICATION AND CULTURE
Universality and Variation of Nonverbal Communication
Characteristics and Functions of Nonverbal Codes
Types of Nonverbal Communication
Influence of Culture on Nonverbal Communication
Summary
Case Study: Yum Cha and Chinese Culture
8. CATEGORIZATION, SUBGROUPS AND IDENTITIES
The Multifaceted Nature of Identities
Social Categorization and Identities
Subgroup Memberships and Different Types of Identities
Identities and Intercultural Communication
Summary
Case Study: History of South African Identity and Apartheid in South Africa
9. DEVELOPING RELATIONSHIPS WITH CULTURALLY DIFFERENT OTHERS
The Nature of Human Relationships
Dimensions of Human Relationships
Stages of Human Relationship Development
Culture and Human Relationship Development
Developing Intercultural Relationships
Summary
Case Study: Love by Arrangement in India
10. MANAGING INTERCULTURAL CONFLICTS
Pervasiveness of Intercultural Conflicts
Potential Sources of Intercultural Conflict
Stages in the Conflict Process
Conflict Management Styles and Approaches
Influence of Culture on Conflict Management
Summary
Case Study: Violent Conflicts in the Former Yugoslavia
11. MASS MEDIA, TECHNOLOGY, AND CULTURAL CHANGE
The World of the Mass Media
Globalization, Technology, and the Mass Media
The Mass Media and Symbolic Social Reality
The Mass Media and Cultural Change
Summary
Case Study: OhMyNews in South Korea
12. IMMIGRATION AND ACCULTURATION
Immigration and Cultural Diversity
Migration and Globalization
Diversity and Multiculturalism
Acculturation and Culture Shock
Cross-cultural Adaptation
Summary
Case Study: Migration and Diversity in Australia
13. BECOMING AN EFFECTIVE INTERCULTURAL COMMUNICATOR
Global and Local Dimensions of Culture
Homogenization and Fragmentation
From Local to Global
From Global to Local
Developing Intercultural Competence
Summary
Case Study: Doctors Without Borders
Glossary