Secretary's Secret Weapon
Arm Yourself for Success with Seven Essential Communication Skills
Published on 18. September 1996
Book
Paperback/Softback
192 pages
978-0-8144-7895-0 (ISBN)
Description
The role of office professionals has broadened and grown more complex. This book helps them meet those heightened responsilbilites as well as safeguard and enhance their careers. Particularly aimed at secretaries and administrative assisstants, this hands-on guide shows how to improve their communication skills - and become successful career-orientated players. It covers listening, speaking, writing, communicating by telephone, communicating non-verbally, overcoming computer phobia, and participating in meetings. This practical guide is interwoven with tips and techniques from actual secretaries who share their secret for success.
More details
Language
English
Place of publication
New York
United States
Target group
Professional and scholarly
Dimensions
Height: 225 mm
Width: 150 mm
Weight
318 gr
ISBN-13
978-0-8144-7895-0 (9780814478950)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Content
Communication and your job; are you listening?; what you say and how you say it; the art and craft of writing; the telephone - friend or foe?; speaking without words; good-bye cyberphobia; meetings - your living laboratory.