
Putting Citizens First
Engagement in Policy and Service Delivery for the 21st Century
ANU Press
Published on 1. August 2013
Book
Paperback/Softback
220 pages
978-1-922144-33-1 (ISBN)
Description
This book explores the ways in which governments are putting citizens first in their policy-making endeavours. Making citizens the focus of policy interventions and involving them in the delivery and design is for many governments a normative ideal; it is a worthy objective and sounds easy to achieve. But the reality is that putting citizens at the centre of policy-making is hard and confronting. Are governments really serious in their ambitions to put citizens first? Are they prepared for the challenges and demands such an approach will demand? Are they prepared to commit the time and resources to ensure genuine engagement takes place and that citizens' interests are considered foremost? And, more importantly, are governments prepared for the trade-offs, risks and loss of control such citizen-centric approaches will inevitably involve?
More details
Language
English
Place of publication
Canberra
Australia
Target group
Professional and scholarly
Product notice
Paperback (trade)
Unsewn / adhesive bound
Dimensions
Height: 250 mm
Width: 176 mm
Thickness: 15 mm
Weight
513 gr
ISBN-13
978-1-922144-33-1 (9781922144331)
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Schweitzer Classification