2001 Professional's Guide to Process Improvement: 2001

This guide introduces a system that integrates planning, project management and implementation all in one volume. It aims to help professionals troubleshoot and ease communications with management. The guide also shows how to develop a strategic system plan to improve business processes and determine methods that can work in limited time and with limited resources. The CD-ROM contains practice aids that include strategies, constraints, Web resources, sample projects, budgets, and more.