Communicating with Patients

Interpersonal communication is of great importance in the health-care professions. The ability of doctors and others to inform and instil confidence in patients and convince them of the need for their compliance, can make the difference between successful and unsuccessful treatment. Analyzing the problems presented by patients who are non-compliant, and those who have difficulty understanding the instructions they are given, this book describes how professionals can improve their written and spoken communication skills, discussing what methods are likely to work best in different circumstances.
 
Interpersonal communication is of great importance in the health-care professions. The ability of doctors and others to inform and instil confidence in patients and convince them of the need for their compliance, can make the difference between successful and unsuccessful treatment. Analyzing the problems presented by patients who are non-compliant, and those who have difficulty understanding the instructions they are given, this book describes how professionals can improve their written and spoken communication skills, discussing what methods are likely to work best in different circumstances.