Digital Citizens and Crowdsourcing
Managing Engagement in the Public Sector
Regina Lenart(Author)
Edward Elgar Publishing
Will be published approx. on 19. June 2026
Book
Hardback
190 pages
978-1-0353-8849-3 (ISBN)
Description
This resourceful book explores how public organizations can effectively design, implement and manage crowdsourcing initiatives. Regina Lenart highlights the vital role played by crowdsourcing in fostering openness, inclusivity and transparency in the public sector, despite rapid digital developments.
Bridging theory and practice, this interdisciplinary book presents the current trends, tools and techniques for crowdsourcing, using international case studies to demonstrate crowdsourcing applications across a variety of economic, political and cultural contexts. The book looks to the future of crowdsourcing, examining the role of digital tools and citizen engagement in public decision-making, policy design and social problem-solving.
Digital Citizens and Crowdsourcing is a valuable resource for scholars and students of public administration, digital governance, organisation studies, innovation and technology, and political science and public policy. Public managers and policymakers will also benefit from its insights into how to execute effective crowdsourcing campaigns and leverage collective intelligence for innovation in the public sector.
Bridging theory and practice, this interdisciplinary book presents the current trends, tools and techniques for crowdsourcing, using international case studies to demonstrate crowdsourcing applications across a variety of economic, political and cultural contexts. The book looks to the future of crowdsourcing, examining the role of digital tools and citizen engagement in public decision-making, policy design and social problem-solving.
Digital Citizens and Crowdsourcing is a valuable resource for scholars and students of public administration, digital governance, organisation studies, innovation and technology, and political science and public policy. Public managers and policymakers will also benefit from its insights into how to execute effective crowdsourcing campaigns and leverage collective intelligence for innovation in the public sector.
Reviews / Votes
'Digital Citizens and Crowdsourcing turns "engagement" into an actionable governance capability. With a nuanced view of risks-representation, data quality, and tokenism- the author provides tools and examples that help public organizations design participation that actually delivers public value. A rare blend of conceptual clarity and managerial pragmatism. Professor Regina Lenart maps the evolution of crowdsourcing in the public sector, offers a maturity framework for implementation, and illustrates lessons through global cases. This book shows how institutions can turn digital participation into measurable public value-while confronting ethics, inclusion, and data quality head-on. Essential reading for scholars and practitioners seeking trustworthy, participatory, and effective digital government.' -- Lukasz Sulkowski, Jagiellonian University, PolandMore details
Series
Language
English
Place of publication
Cheltenham
United Kingdom
Target group
Professional and scholarly
Dimensions
Height: 234 mm
Width: 156 mm
ISBN-13
978-1-0353-8849-3 (9781035388493)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Person
Regina Lenart, Full Professor, Faculty of Management and Social Communication, Jagiellonian University, Poland
Content
Contents:
1 Towards citizen engagement: the emergence of crowdsourcing
2 Theoretical foundations: fundamentals, process, and
principles of crowdsourcing in the public sector
3 Step by step: implementing and managing crowdsourcing in
the public sector
4 Case study: crowd wisdom, crowd creation, crowd voting
5 Towards more effective management: new trends in
crowdsourcing in the public sector
6 The road forward: future of crowdsourcing in the public sector
1 Towards citizen engagement: the emergence of crowdsourcing
2 Theoretical foundations: fundamentals, process, and
principles of crowdsourcing in the public sector
3 Step by step: implementing and managing crowdsourcing in
the public sector
4 Case study: crowd wisdom, crowd creation, crowd voting
5 Towards more effective management: new trends in
crowdsourcing in the public sector
6 The road forward: future of crowdsourcing in the public sector