Coaching Made Easy
Description
Easy to understand and apply, the authors' ABC Technique will give you a solid understanding of what to do and when to do it, so that you can coach other members of staff easily and with confidence. Developed over a number of years within a variety of organizational settings, this foolproof approach shows that anyone can learn to coach both easily and quickly.
With case studies, problem-solving tips, and confidence-building exercises, this proven approach will equip you to coach both individuals and groups and also provide you with an ideal self-development tool.
More details
Persons
Robin Prior began his career in sales and management with Xerox, Olivetti and GKN and is now a management consultant, trainer and executive coach.
Content
<b>Introduction</b>
<b>Part 1 Coaching</b>
<b>1 Coaching at work</b>
The coaching relationship; How to offer coaching; Compatibility with your management style; The role of the coach; Benefits of coaching; Where are you now, on coaching; What coaching is not; Coaching in today's world
<b>Part 2 The ABC technique</b>
<b>2 The ABC technique: what it is</b>
Step A -- understanding the situation; Step B -- understanding what could be better; Step C -- understanding how it could be better
<b>3 The ABC technique: three real-life examples</b>
<b>4 The ABC technique: using it</b>
Step A; Step B; Step C
<b>5 The ABC technique: the thinking behind it</b>
Nature/nurture; Can'ts and shoulds; View of the world; Neurological levels; Size of change; The power of separating verb tenses; Motivation direction; Planning ahead; Failure versus feedback; Chunk size; What before how; Positive by-products of negative behaviour; Convincer strategy; How we know something is right -- external vs. internal; Communicating cooperatively; Thinking flexibly; Curiosity; Discomfort; Confusion; Indecision; The power of the period.; Apologizing; The language of sensory preferences; Dilemmas and compulsions; Perceptual positions; Noticing; Pacing; Verbal/non-verbal; Questioning; Metaphor, anecdote and stories; Reflecting; Visualization; Feedforward; Reactions vs. responses
<b>6 The ABC technique: how it works</b>
Analysis of the three step structure; Analysis of each question
<b>Part 3 You as a coach</b>
<b>7 You as a coach</b>
Preparation for coaching sessions; Self-coaching; Coaching on the hoof
<b>Ten great coaching questions</b>