First Level Management
An Active-Learning Approach
2nd Edition
Book
Paperback/Softback
300 pages
978-1-85805-128-4 (ISBN)
Description
This text provides support and learning material needed for any supervisory management course that meets the requirements up to and including MCI Level 1. The courses the book can be used on are Nebs, BTEC, RSA, ISM, supervisory-level subset (NVQ 3/4) and MCI Management Standards Level 1. The book is both practical and interactive, allowing those students in work to use their own experience while extending and reinforcing their knowledge and skills. The text is therefore suitable for lecturers implementing a student-centred approach to teaching. The three-section structure of the text ensures that students first identify problems in realistic contexts and then are directed to the appropriate information on principles and practice to enable them to solve the problems. Extended activities and assignments develop knowledge and skills. A lecturers' free supplement is also available.
More details
Series
Edition
2nd edition
Language
English
Place of publication
London
United Kingdom
Target group
Adult education
Dimensions
Height: 275 mm
Width: 215 mm
ISBN-13
978-1-85805-128-4 (9781858051284)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Content
Part 1 Scenarios and related tasks: management and supervision; managing work; managing others, individuals at work; employee relations; recruitment and selection; development and retention. Part 2 Student information bank: attitude; authority; budgetary control; change management; communications; conflict and disputes; control; counselling and listening; decision-making and problem-solving; delegation; discipline; discrimination and equality; employment legislation; gap analysis; groups and teams; health and safety; interpersonal skills; job analysis; job design; job evaluation; leadership; learning; management by objectives; management qualities and activities; management theories; manpower analysis and planning; motivation; organizational objectives, policies and strategies; organizational structures; pay structures; performance appraisal; personality; personnel management; production control; quality assurance; questionnaires and surveys; recruitment, selection and induction; responsibility; stress management; time management; trade unions; training; work study. Part 3 Extended activities and assignments.