Practical Support for ISO 9001 Software Project Documentation
Using IEEE Software Engineering Standards
Published on 1. October 2006
Book
Paperback/Softback
418 pages
978-0-471-76867-8 (ISBN)
Description
An essential guide to ISO 9001 documentation
ISO 9001 provides a tried and tested framework for taking a systematic approach to software engineering practices, ensuring an organization's ability to deliver the product or services that will meet the customer's quality and applicable regulatory requirements. Organizations seeking to satisfy the documentation requirements associated with ISO 9001 will find invaluable support in Practical Support for ISO 9001 Software Project Documentation while aiming to enhance customer satisfaction and achieve continual improvement of its performance.
Beginning with a comprehensive summary of ISO 9001, this clear and systematic text presents detailed guidance on the implementation of this industry standard, including how to define and train an implementation team; set goals; fix timelines, baseline and implement processes, and perform gap analysis and self-auditing procedures. In addition, the authors describe common procedural pitfalls and how to avoid them.
Practical Support for ISO 9001 Software Project Documentation offers:
* Detailed implementation guidance
* 12207 primary, supporting, and organizational lifecycle modeling of ISO 9001
* ISO 9001 support for small projects
* An integrated set of over 35 deployable document templates
In Practical Support for ISO 9001 Software Project Documentation, readers are provided with examples of over 55 common work products required in support of assessment activities. This in-depth reference expedites the design and development of the documentation required in support of ISO 9001 quality activities and shows organizations how to apply IEEE software engineering standards to facilitate the development of sound software engineering practices in pursuit of ISO 9001 quality activities.
ISO 9001 provides a tried and tested framework for taking a systematic approach to software engineering practices, ensuring an organization's ability to deliver the product or services that will meet the customer's quality and applicable regulatory requirements. Organizations seeking to satisfy the documentation requirements associated with ISO 9001 will find invaluable support in Practical Support for ISO 9001 Software Project Documentation while aiming to enhance customer satisfaction and achieve continual improvement of its performance.
Beginning with a comprehensive summary of ISO 9001, this clear and systematic text presents detailed guidance on the implementation of this industry standard, including how to define and train an implementation team; set goals; fix timelines, baseline and implement processes, and perform gap analysis and self-auditing procedures. In addition, the authors describe common procedural pitfalls and how to avoid them.
Practical Support for ISO 9001 Software Project Documentation offers:
* Detailed implementation guidance
* 12207 primary, supporting, and organizational lifecycle modeling of ISO 9001
* ISO 9001 support for small projects
* An integrated set of over 35 deployable document templates
In Practical Support for ISO 9001 Software Project Documentation, readers are provided with examples of over 55 common work products required in support of assessment activities. This in-depth reference expedites the design and development of the documentation required in support of ISO 9001 quality activities and shows organizations how to apply IEEE software engineering standards to facilitate the development of sound software engineering practices in pursuit of ISO 9001 quality activities.
Reviews / Votes
"This book is an 'industrial book', par excellence!" (ACM SIGSOFT Software Engineering Notes, May 2008) "...definitely a worthwhile addition to a quality library providing great value in templates alone." (Software Quality Professional, September 2007)More details
Persons
SUSAN K. LAND, a Software Program Manager for Northrop Grumman Corporation, is Chair of the IEEE Computer Society's Standards Advisory Board, and a member of its Board of Governors. She is also on the IEEE Computer Society's Software and Systems Engineering Standards Committee and its Professional Practices Committee. She is a Northrop Grumman Technical Fellow, an IEEE Computer Society Certified Software Development Professional, and the author of Jumpstart CMM/CMMI Software Process Improvement: Using IEEE Software Engineering Standards (Wiley).
JOHN W. WALZ, has held leadership positions in hardware and software development, engineering, quality planning, quality auditing, quality standards implementation, and strategic planning at Lucent Technologies. Mr. Walz serves on the U.S. Technical Advisory Group to ISO Technical Committee 176: Quality Management and Quality Assurance and is a member of the IEEE Computer Society's Standards Advisory Board as well as its Software and Systems Engineering Standards Committee.
JOHN W. WALZ, has held leadership positions in hardware and software development, engineering, quality planning, quality auditing, quality standards implementation, and strategic planning at Lucent Technologies. Mr. Walz serves on the U.S. Technical Advisory Group to ISO Technical Committee 176: Quality Management and Quality Assurance and is a member of the IEEE Computer Society's Standards Advisory Board as well as its Software and Systems Engineering Standards Committee.
Content
Preface.
1. Introduction and Overview.
2. Summary of ISO 9001.
3. Relationship to Software Engineering Standards.
4. Implementation Guidance.
5. 12207 Primary Life Cycle Processes and ISO 9001.
6. 12207 Supporting Life Cycle Processes and ISO 9001.
7. 12207 Organization Processes and ISO 9001.
8. ISO 9001 for Small Projects.
Appendix A: IEEE Standards Abstracts.
Appendix B: Comparison of ISO 9001 to IEEE Standards.
Appendix C: Work Products.
Appendix D: ISO/IEC Guidance.
Appendix E: ISO/IEC 900003 Mapping to ISO/IEC 12207.
Appendix F: CD ROM Reference Summary.
References.
Index.
About the Authors.
1. Introduction and Overview.
2. Summary of ISO 9001.
3. Relationship to Software Engineering Standards.
4. Implementation Guidance.
5. 12207 Primary Life Cycle Processes and ISO 9001.
6. 12207 Supporting Life Cycle Processes and ISO 9001.
7. 12207 Organization Processes and ISO 9001.
8. ISO 9001 for Small Projects.
Appendix A: IEEE Standards Abstracts.
Appendix B: Comparison of ISO 9001 to IEEE Standards.
Appendix C: Work Products.
Appendix D: ISO/IEC Guidance.
Appendix E: ISO/IEC 900003 Mapping to ISO/IEC 12207.
Appendix F: CD ROM Reference Summary.
References.
Index.
About the Authors.