A Friend on the Phone
Tony Lake(Author)
Sheldon Press
Book
Paperback/Softback
160 pages
978-0-85969-647-0 (ISBN)
Description
A guide to telephone counselling with practical information, examples, useful advice on how to deal with difficult calls - from the suicidal, abusive, bereaved people, and sex calls - and how to cope with personal feelings. This is a manual for volunteers and their trainers.
More details
Series
Language
English
Place of publication
United Kingdom
Publishing group
Hodder & Stoughton General Division
Product notice
Paperback (UK-trade)
Dimensions
Height: 215 mm
Width: 135 mm
ISBN-13
978-0-85969-647-0 (9780859696470)
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Schweitzer Classification