Business Process Modeling, Simulation and Design
Published on 19. May 2004
Book
Paperback/Softback
978-0-13-109979-1 (ISBN)
Description
Intended for courses in Business Process Management and/or Modeling in the School of Business or a Department of Industrial Engineering or Engineering Management. It could also be used in a Business Simulation course, because a sizable portion of the book is devoted to discrete-event simulation.
This book covers the design of business processes from a broad quantitative modeling perspective. The text presents a multitude of analytical tools that can be used to model, analyze, understand and ultimately, to design business processes. The range of topics in this text include graphical flowcharting tools, deterministic models for cycle time analysis and capacity decisions, analytical queuing methods, as well as the use of Data Envelopment Analysis (DEA) for benchmarking purposes. And a major portion of the book is devoted to simulation modeling using a state of the art discrete-event simulation package.
This book covers the design of business processes from a broad quantitative modeling perspective. The text presents a multitude of analytical tools that can be used to model, analyze, understand and ultimately, to design business processes. The range of topics in this text include graphical flowcharting tools, deterministic models for cycle time analysis and capacity decisions, analytical queuing methods, as well as the use of Data Envelopment Analysis (DEA) for benchmarking purposes. And a major portion of the book is devoted to simulation modeling using a state of the art discrete-event simulation package.
More details
Language
English
Place of publication
United States
Publishing group
Pearson Education (US)
Target group
Professional and scholarly
Dimensions
Width: 250 mm
Thickness: 16 mm
Weight
820 gr
ISBN-13
978-0-13-109979-1 (9780131099791)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Previous edition
Manuel Laguna | Johan Marklund
Business Process Modeling, Simulation and Design
Book
10/2009
Pearson
€84.17
Article exhausted; check for reprint
Content
1. Introduction to Business Process Design.
2. Process Management and Process Oriented Improvement Programs.
3. A Simulation Based Methodology for Designing Business Processes.
4. Basic Tools for Process Design.
5. Managing Process Flows.
6. Introduction to Queuing and Simulation.
7. Introduction to Extend.
8. Modeling and Simulating Business Processes.
9. Input and Output Data Analysis.
10. Optimizing Business Process Performance.
11. Process Benchmarking with Data Envelopment Analysis.
2. Process Management and Process Oriented Improvement Programs.
3. A Simulation Based Methodology for Designing Business Processes.
4. Basic Tools for Process Design.
5. Managing Process Flows.
6. Introduction to Queuing and Simulation.
7. Introduction to Extend.
8. Modeling and Simulating Business Processes.
9. Input and Output Data Analysis.
10. Optimizing Business Process Performance.
11. Process Benchmarking with Data Envelopment Analysis.