Offshore Outsourcing of IT Work
Client and Supplier Perspectives
Published on 1. February 2008
Book
Hardback
XVI, 274 pages
978-0-230-52185-8 (ISBN)
Description
This book considers offshore client/supplier relationships' biggest challenges, including the protection of intellectual property, and managing knowledge transfer and offshore outsourcing at project level. Based on over 150 interviews and case studies, this is an invaluable read for managers and researchers looking to learn from real experiences.
Reviews / Votes
'This book tackles a very complex issue - that of outsourcing some of the work IT departments currently do to offshore companies...This book is a valuable sourcing tool and is definitely worth a read for any IT managers thinking about taking on an offshore resource.' - Tony Morris, Supply Management
More details
Series
Edition
2008
Language
English
Place of publication
London
United Kingdom
Target group
Professional and scholarly
Product notice
sewn/stitched
Cloth over boards
With dust jacket
Illustrations
XVI, 274 p.
Dimensions
Height: 237 mm
Width: 161 mm
Thickness: 22 mm
Weight
590 gr
ISBN-13
978-0-230-52185-8 (9780230521858)
DOI
10.1057/9780230582965
Schweitzer Classification
Other editions
Additional editions
E-Book
02/2008
1st Edition
Palgrave Macmillan
€53.49
Available for download
Book
02/2008
Palgrave Macmillan
€53.49
Shipment within 15-20 days
Persons
Dr. MARY C. LACITY is a Professor of Information Systems and International Business Fellow at the University of Missouri-St. Louis. She was the recipient of the 2008 Gateway to Innovation Award sponsored by the IT Coalition and the Society for Information Management and the 2000 World Outsourcing Achievement Award sponsored by PricewaterhouseCoopers and Michael Corbett and Associates. She has written eight books and 50 scholarly papers, and she is US Editor of the Journal of Information Technology .
Dr JOSEPH ROTTMAN is an Associate Professor of Information Systems at the University of Missouri-St Louis, USA. He earned his Doctor of Science in Information Management from Washington University. He has conducted research and has spoken internationally on global sourcing, innovation diffusion, and public sector IT. He has been engaged by Fortune 500 companies to assess their global sourcing strategies as well as public sector organizations seeking strategic leadership. His publications have appeared in the Sloan Management Review , IEEE Computer , MIS Quarterly Executive , Journal of Information Technology , and Information and Management .
Content
Overview of Offshore Outsourcing of IT Work Managing Knowledge Transfer and Protection of Intellectual Property: Evidence from an Industrial Equipment Manufacturer Managing Offshore Project: Evidence from a Fortune 500 Biotechnology Company Migration from Tactical to Strategic Outsourcing: Evidence from a Fortune 500 Retailer Client Lessons: Proven Practices for Managing Offshore Supplier Lessons: Managing Growth Future Trends