A Casebook of Computer Applications in the Social and Human Services
Published on 25. September 1989
Book
Hardback
316 pages
978-0-86656-867-8 (ISBN)
Description
Relevant case material in this scholarly new book illustrates the development and application of information technology in the social and human services. International leaders in the field of human service information technology address common experiences and problems in applying information technologies to the social and human services. The case material is accompanied by an analysis of its importance to and impact on the field, as well an explanation of how the combined material forms a dynamic picture of information technology applications in the social and human services today. Specialists, as well as those professionals who have minimal knowledge of information technology, but who are interested in applying information technology to their professional activities, will find this volume readable and easily accessible. A Casebook of Computer Applications in the Social and Human Services is intended to be used as an adjunct to introductory level courses examining social and human service information technology.
More details
Language
English
Place of publication
New York
United States
Publishing group
Taylor & Francis Inc
Target group
College/higher education
Weight
544 gr
ISBN-13
978-0-86656-867-8 (9780866568678)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Content
Contents Introduction
Part I: In Support of Service Provision and Delivery
Chapter 1: Service Provision and Delivery and Information Technology
Chapter 2: Information Manager
Introduction
Resistance and Power: The Perceived Effect That Computerization Has on a Social Agency's Power Relationships
Social Work: New Roles in Computer Information Services
Comprehensive Automated System for Client Assistance and Determination of Eligibility
Enhancing Equity in Service Delivery to Minority Populations
Discussion Points
Chapter 3: Helper
Introduction
Workers, Clients, and Computers
The Boysville Experience: Integrating Practice Decision-Making, Program Evaluation, and Management Information
Discussion Points
Chapter 4: Expert
Introduction
Artificial Intelligence--An Aide in Child Protective Services Caseload Control Systems
First Generation Expert Systems in Social Welfare
The Continuum of Care System: Decision Support for Practitioners
The Integration of Computerized Applications in a Child Welfare Oversight Agency
Part II: In Support of Service Planning and Administration
Chapter 5: Information Technology for Service Planning and Administration
Chapter 6: Building Expertise
Introduction
Child-Care Placements: A Knowledge Systems Approach
A Micro-Based Decision Support System for Managing Aggressive Case Management Programs for Treatment Resistant Clients
Integrated Information Systems for Child Welfare Agencies: Evolution in Two Canadian Case Studies
Improving the Quality and Reducing the Cost of Human Services Through On-line Transaction Processing
Discussion Points
Chapter 7: Management and Resources
Introduction
Implications of Information Systems for the Distribution of Authority and Decision Making in Human Service Organizations
Human Services on Cable: A Case Study of a Data Retrieval System Designed for Public Access
Computerization of Human Service Agencies: A Funder's Viewpoint
Discussion Points
Chapter 8: Tactics for Planning and Development
Introduction
The Evolution of a Social Work Information System
Empowering Human Services Staff
Implementing an Information System in a Human Service Organization: Integrating People, Procedures, and Equipment
Integrating Technology Into Service Delivery for Persons With Developmental Disabilities: An Interim Report
Discussion Points
Part I: In Support of Service Provision and Delivery
Chapter 1: Service Provision and Delivery and Information Technology
Chapter 2: Information Manager
Introduction
Resistance and Power: The Perceived Effect That Computerization Has on a Social Agency's Power Relationships
Social Work: New Roles in Computer Information Services
Comprehensive Automated System for Client Assistance and Determination of Eligibility
Enhancing Equity in Service Delivery to Minority Populations
Discussion Points
Chapter 3: Helper
Introduction
Workers, Clients, and Computers
The Boysville Experience: Integrating Practice Decision-Making, Program Evaluation, and Management Information
Discussion Points
Chapter 4: Expert
Introduction
Artificial Intelligence--An Aide in Child Protective Services Caseload Control Systems
First Generation Expert Systems in Social Welfare
The Continuum of Care System: Decision Support for Practitioners
The Integration of Computerized Applications in a Child Welfare Oversight Agency
Part II: In Support of Service Planning and Administration
Chapter 5: Information Technology for Service Planning and Administration
Chapter 6: Building Expertise
Introduction
Child-Care Placements: A Knowledge Systems Approach
A Micro-Based Decision Support System for Managing Aggressive Case Management Programs for Treatment Resistant Clients
Integrated Information Systems for Child Welfare Agencies: Evolution in Two Canadian Case Studies
Improving the Quality and Reducing the Cost of Human Services Through On-line Transaction Processing
Discussion Points
Chapter 7: Management and Resources
Introduction
Implications of Information Systems for the Distribution of Authority and Decision Making in Human Service Organizations
Human Services on Cable: A Case Study of a Data Retrieval System Designed for Public Access
Computerization of Human Service Agencies: A Funder's Viewpoint
Discussion Points
Chapter 8: Tactics for Planning and Development
Introduction
The Evolution of a Social Work Information System
Empowering Human Services Staff
Implementing an Information System in a Human Service Organization: Integrating People, Procedures, and Equipment
Integrating Technology Into Service Delivery for Persons With Developmental Disabilities: An Interim Report
Discussion Points