Smart Companies, Smart Tools

Smart Companies, Smart Tools Transforming Business Processes into Business Assets Thomas M. Koulopoulos Smart companies - innovative firms in which the nurturing of the unique contributions of each individual employee is leading to unprecedented success. Smart tools - technologies, models, and systems these companies use to create a liberating work environment, to facilitate round-the-clock communication, to continually measure success and efficiency, and to get the most out of their technological investment. Smart Companies, Smart Tools - the book that shows you how to make these innovations a part of your company. Expert consultant Thomas Koulopoulos takes you behind the scenes at smart firms of all sizes. You'll see how their focus on "workflow" - tools for planning and implementing information-based tasks and services - fosters an efficient, empowering cohesion between traditional and nontraditional staff, yielding profit-raising, cost-cutting, employee-inspiring results. In an era of virtual organizations, globalization, free-agent employees, and downsizing, you either get smart or you get left behind. Here's how to make sure your firm keeps pace.