The Human Side of Organizations

Part 1 Humans are people: an introduction to human relationships in organizations; a look at human perception; the need for communication skills; the dynamics of small groups. Part 2 Leaders need people: human needs, motivation and morale; techniques of leadership; quality and the work place; quality of work life. Part 3 Constraints on organizational performance: the dynamics of change; cultural diversity in the workplace; organizational challenges faced by older workers and those with disabilities; problems of substance abuse. Part 4 Organizational health, ethics and globalization: developing and maintaining a less stressful life; the challenges facing individuals in organizations; organizational ethics and responsibilities towards society; on a global scale.