Library Services for Immigrants and New Americans
Celebration and Integration
Published on 9. May 2018
Book
Paperback/Softback
198 pages
978-1-4408-5877-2 (ISBN)
Description
Wondering what your library can do for your community's immigrant population? This book is replete with resources, tips, and suggestions providing valuable guidance to librarians who want to better serve this still-growing part of America's population.
This up-to-date guide to developing and implementing a wide variety of services to immigrants and new Americans focuses on the practical steps of creating and promoting programs. Illustrated by success stories in libraries throughout the country, the book discusses both traditional (ESOL and citizenship classes) and transformative (legal aid and workforce development) programs and services in terms of size, type, and local political climate (e.g., sanctuary cities) at a variety of public libraries as well as in select school libraries.
As changes unfold in regard to how the federal government and local communities view and treat immigrants and new Americans in their midst, this topic deserves a fresh take from the profession. The author meets that need, providing practical ideas that range from creating more accessible websites and improving wayfaring and customer service in order to overcome cultural roadblocks to dealing with backlash in communities as libraries extend outreach and partnership-building goals.
This up-to-date guide to developing and implementing a wide variety of services to immigrants and new Americans focuses on the practical steps of creating and promoting programs. Illustrated by success stories in libraries throughout the country, the book discusses both traditional (ESOL and citizenship classes) and transformative (legal aid and workforce development) programs and services in terms of size, type, and local political climate (e.g., sanctuary cities) at a variety of public libraries as well as in select school libraries.
As changes unfold in regard to how the federal government and local communities view and treat immigrants and new Americans in their midst, this topic deserves a fresh take from the profession. The author meets that need, providing practical ideas that range from creating more accessible websites and improving wayfaring and customer service in order to overcome cultural roadblocks to dealing with backlash in communities as libraries extend outreach and partnership-building goals.
Reviews / Votes
Each chapter of the book provides lists of resources and Brainstorm Boxes to both provoke and inform the reader... A wonderful book that will assist any public library deliver a variety of programs and services that will be of real value to the immigrant and newcomer communities. * Public Library Quarterly *More details
Language
English
Place of publication
United States
Publishing group
Bloomsbury Publishing Plc
Target group
Professional and scholarly
Dimensions
Height: 234 mm
Width: 156 mm
Thickness: 11 mm
Weight
310 gr
ISBN-13
978-1-4408-5877-2 (9781440858772)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
E-Book
05/2018
1st Edition
Libraries Unlimited Inc
€47.49
Available for download
E-Book
05/2018
1st Edition
Libraries Unlimited Inc
€47.49
Available for download
Person
Jennifer Koerber is a consultant, writer, and trainer working in the intersection of technology, everyday life, and libraries.
Content
Preface
Acknowledgments
Introduction
1 Immigrants and Refugees in the United States (and Libraries)
Waves of Immigration
Early 20th-Century Immigration
A Tale of Two Cities: Louisville, Kentucky, and Boise, Idaho
"Cities and States of Refuge for the Oppressed"
Immigration Terms and Acronyms
Barriers to Immigrants Using Libraries
Undocumented Immigrants
Integration and Celebration
2 Accessible Libraries: In-Person and Online
Commitment to Accessibility
Municipal Administrations
Library Public Statements
Mission and Vision Statements
Accessible Staff
Staff Diversity
Language Learning and Translation
Cultural Awareness
Accessible Buildings
Signage and Wayfinding
Collections
Community Information
Accessible Services
Accessible Websites
Usability Improvements
Fewer, Plainer Words
Improve Site Navigation
Add Metadata and Descriptions
Translation
Google Translate
Content-Driven Translation
3 Language Literacy and Education
English Language Learning Programs
Conversation Groups
English Language Classes
Tutors and Other 1:1 Learning Programs
Informal Individual Learning
A Highly Structured Approach
Scheduling
Tech Tools
Family Literacy
Language Sharing
Accent and Idiom Work
English for Specific Purposes
Native Language Literacy
Who's In Charge?
Staff
Volunteers
Professionals
Community or Participant Led
Finding Instructors and Volunteers
4 Citizenship
Citizenship Materials
Know Your Rights
Citizenship Corners
Citizenship Events
Information Sessions
Naturalization Ceremonies
Citizenshipworks
Classes and Support
Applying for Citizenship
Citizenship Test Preparation
Life in the United States
Legal Aid
Resources
Partnerships
Staff Certification
Go Virtual
5 Workforce Development
Job Assistance Essentials
Work-Specific Language Help
Accent Reduction and Pronunciation
Interview Preparation
Profession-Specific ESOL Classes
Driver's Education Classes
Education and Training Resources
Support Professionals and Entrepreneurs
Professional Credentialing
Support Entrepreneurs
6 Cultural Programs
Sharing Programs
Exhibitions and Displays
Cultural Showcases
Craft Programs
Conversations with the Community
Lectures
Sister City Exchanges
Specific Topics
Personal Stories
Media Discussion Groups
Literature Discussion Groups: English Language
Literature Circles: Original Language
Book Discussion Groups
Film Series
Music Sharing and Discussion
Non-English Conversation Groups
Cooking Programs
Discussions about Spirituality
7 Building Community
Building Community through Outreach
The Grand Tour
Mobile Promotion
Biblio Bicycles
Electric, Agile, Fun!
125
Mobile Services, 21st-Century Edition
Building Community through Partnerships
Making Connections
Potential Partners
Other Libraries
City and Regional Administrators
Organizations Serving Newcomers
Welcoming America
Building Community through Conversations
Cultural Literacy
Civic Lab
A Network of Trust
8 Expanding Services
Promotion and Marketing
Word of Mouth Is Everything
Library Ambassadors
Tech Tools for Word of Mouth
Traditional Marketing
Making the Case
Collecting Data
Outcomes Measurement
Funding
Increased Library and Municipal Resources
Local Sources
Grants
Statewide Grants at the Fresno County Public Library
The American Dream Literacy Initiative
Extending Your Resources
References
Index
Acknowledgments
Introduction
1 Immigrants and Refugees in the United States (and Libraries)
Waves of Immigration
Early 20th-Century Immigration
A Tale of Two Cities: Louisville, Kentucky, and Boise, Idaho
"Cities and States of Refuge for the Oppressed"
Immigration Terms and Acronyms
Barriers to Immigrants Using Libraries
Undocumented Immigrants
Integration and Celebration
2 Accessible Libraries: In-Person and Online
Commitment to Accessibility
Municipal Administrations
Library Public Statements
Mission and Vision Statements
Accessible Staff
Staff Diversity
Language Learning and Translation
Cultural Awareness
Accessible Buildings
Signage and Wayfinding
Collections
Community Information
Accessible Services
Accessible Websites
Usability Improvements
Fewer, Plainer Words
Improve Site Navigation
Add Metadata and Descriptions
Translation
Google Translate
Content-Driven Translation
3 Language Literacy and Education
English Language Learning Programs
Conversation Groups
English Language Classes
Tutors and Other 1:1 Learning Programs
Informal Individual Learning
A Highly Structured Approach
Scheduling
Tech Tools
Family Literacy
Language Sharing
Accent and Idiom Work
English for Specific Purposes
Native Language Literacy
Who's In Charge?
Staff
Volunteers
Professionals
Community or Participant Led
Finding Instructors and Volunteers
4 Citizenship
Citizenship Materials
Know Your Rights
Citizenship Corners
Citizenship Events
Information Sessions
Naturalization Ceremonies
Citizenshipworks
Classes and Support
Applying for Citizenship
Citizenship Test Preparation
Life in the United States
Legal Aid
Resources
Partnerships
Staff Certification
Go Virtual
5 Workforce Development
Job Assistance Essentials
Work-Specific Language Help
Accent Reduction and Pronunciation
Interview Preparation
Profession-Specific ESOL Classes
Driver's Education Classes
Education and Training Resources
Support Professionals and Entrepreneurs
Professional Credentialing
Support Entrepreneurs
6 Cultural Programs
Sharing Programs
Exhibitions and Displays
Cultural Showcases
Craft Programs
Conversations with the Community
Lectures
Sister City Exchanges
Specific Topics
Personal Stories
Media Discussion Groups
Literature Discussion Groups: English Language
Literature Circles: Original Language
Book Discussion Groups
Film Series
Music Sharing and Discussion
Non-English Conversation Groups
Cooking Programs
Discussions about Spirituality
7 Building Community
Building Community through Outreach
The Grand Tour
Mobile Promotion
Biblio Bicycles
Electric, Agile, Fun!
125
Mobile Services, 21st-Century Edition
Building Community through Partnerships
Making Connections
Potential Partners
Other Libraries
City and Regional Administrators
Organizations Serving Newcomers
Welcoming America
Building Community through Conversations
Cultural Literacy
Civic Lab
A Network of Trust
8 Expanding Services
Promotion and Marketing
Word of Mouth Is Everything
Library Ambassadors
Tech Tools for Word of Mouth
Traditional Marketing
Making the Case
Collecting Data
Outcomes Measurement
Funding
Increased Library and Municipal Resources
Local Sources
Grants
Statewide Grants at the Fresno County Public Library
The American Dream Literacy Initiative
Extending Your Resources
References
Index