Usability Evaluation by Questionnaire
1st Edition
Book
Hardback
256 pages
978-0-7484-0876-4 (ISBN)
Description
Understood in the HCI community. This presents a reference work on the development and use of questionnaires in HCI work, the art of discrimination between good and bad questionnaires, the handling of the results, and their integration into a wider analysis framework. It is illustrated with a number of case studies.
Although it does not set out a simple method for designing "survey-type" questionnaires it provides some advice on how to go about constructing one, how to handle the results, and how to analyse checklists. It includes some published examples of questionnaires, and reviews what is currently on offer.
Although it does not set out a simple method for designing "survey-type" questionnaires it provides some advice on how to go about constructing one, how to handle the results, and how to analyse checklists. It includes some published examples of questionnaires, and reviews what is currently on offer.
More details
Language
English
Place of publication
London
United Kingdom
Target group
College/higher education
Professional and scholarly
ISBN-13
978-0-7484-0876-4 (9780748408764)
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Schweitzer Classification
Content
1. Mission Statement 2. Types of Record 3. Capturing Reality by Numbers 4. Inside the Black Box 5. How to Recognise a Reliable Measuring Instrument 6. Conceptualising an Evaluation with Questionnaires 7. A Survey of Published Questionnaires in HCI 8. Questionnaires in Published Research 9. Doing Evaluations with Questionnaires