The Definitive Law Firm Management Guide 2nd Edition
2nd Edition
Published on 28. December 2012
Book
Paperback/Softback
213 pages
978-1-908640-73-4 (ISBN)
Description
This highly anticipated special report features a selection of forward-thinking articles, case studies, tips, tools and advice to help you tackle the issues that affect the day-to-day efficiency and success of your firm. Covering key topics from law firm strategy, finance and risk to business development, IT and HR this report will enable you to: * Successfully manage the day-to-day running of your firm as a business; * Capitalise on new opportunities; and * Improve your position and market share. Respected industry experts Nick Jarrett-Kerr, Alan Hodgart, Frank Maher, Tony Williams, Rob Millard, Andrew Hedley, Jill King, Neil Cameron, John Alber, Ruth Ward, Simon Nash and more demonstrate the latest strategic thinking and tools in key management areas to help you move your firm forward: * Leading, motivating and developing others; * Fostering client relationships; * Law firm strategy and performance development; * Business development; * Risk management and compliance; * Financial management and profitability; * Knowledge management and technology. Ensure your firm is able to thrive in a highly competitive legal marketplace with strategic insight and guidance.
Reviews / Votes
BOOK REVIEW THE DEFINITIVE LAW FIRM MANAGEMENT GUIDE 2ND Edition The Ark Group ISBN: 978 1 908640 73 4 (hard copy) www.ark-group.com FOR PARTNERS IN LAW FIRMS: THE DEFINITIVE GUIDE TO FAST-FORWARDING YOUR BUSINESS An appreciation by Phillip Taylor MBE and Elizabeth Taylor of Richmond Green Chambers These are the times that try the souls of many a lawyer, especially if he or she is a managing partner. Grim economic realities show no sign of abating and those who dream of things 'getting back to normal' - back when law firms were run in in line with traditional models - are doomed to disappointment. Help is at hand, however, in the form of a number of recent publications, the most noteworthy of which is this latest volume from the Ark Group 'The Definitive Law Firm Management Guide', now in its second edition. Presented in management report format, and aimed specifically at partners, this is actually a special report --- of over 200 pages -- featuring selected articles from the journal, 'Managing Partner' edited by Manju Manglani. Their aim: to guide you and your colleagues in the direction of enhanced profitability and success in today's fiercely competitive national and global marketplace. With clients becoming ever more price-sensitive and demanding, law firms, in the words of Manju Manglani, 'are being squeezed in almost every way imaginable - ' 'They need to re-examine their firm's partnership structure, long term talent development, governance, client services and target markets,' she adds, 'with a view to creating a new kind of business that will thrive for decades to come.' It is this theme that is re-iterated, re-examined and elaborated upon more or less throughout the book which stresses good management as the key to the success of any law firm. Yes, a firm must offer a high level of legal expertise, but the impression of good management has emerged as a crucial factor among clients considering which firm to instruct. This publication therefore is a useful repository of management expertise and advice, not to mention inspiration to spur ambitious partners on their way to helping their firms achieve their business objectives. The book is divided into three sections, with Section A examining the role of the firm and identifying the attributes of an effective firm leader. Section B deals with people development and motivation, with the view to improving partner performance. Section C emphasizes the development of behaviours and skills needed to create a client-centred culture, in which the client, of course, comes first. Practical and well written, the book delivers high-value insights into the latest developments in business strategy, finance, IT, marketing, risk management and human resources, to name only a few of the areas covered. Case studies throughout demonstrate how some or all the principles cited can be put into practice. If you're a partner in a law firm or aspiring to be one, this book deserves a place, urgently, in your professional library.More details
Edition
2nd edition
Language
English
Place of publication
United Kingdom
Publishing group
Globe Law and Business Ltd
Target group
Professional and scholarly
Dimensions
Height: 235 mm
Width: 155 mm
ISBN-13
978-1-908640-73-4 (9781908640734)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Content
Perfect partners: How law firms are grooming future partners by Ben Rigby...16 Striking partners out: How to tackle partner underperformance by Nick Jarrett-Kerr...21 Section B - Motivating and developing others...27 All for one: How to engage partners in your firm's future by Rob Lees and August Aquila...29 Teaching new tricks: How to help lawyers to learn new skills by Jill King...33 Feedback framework: How to get your firm ready for 360-degree feedback by Jo Ayoubi...37 Case study - A people business: Increasing staff happiness and firm profits by Rob Bhol...42 Section C - Fostering client relationships...47 Driving change: How to develop a genuine client focus by Ash Coleman-Smith...49 Relationship secrets: How to institutionalise new clients in 100 days by Ben Rigby...52 Service culture: Giving clients what they want by Guy Vincent...57 Case study - Time to listen: Introducing a new client feedback programme by Abby Winkworth...61 Section D - Law firm strategy...65 Live or let die: What law firms will look like in 20 years by Guy Vincent...67 Refocusing priorities: How to get a clear picture of your firm's market position by Tony Williams...71 Beyond the box: How to realign your firm's business model by Rob Millard...75 Crafting a future: How to create a truly compelling firm vision by Rob Lees and August Aquila...80 Horizon plan: How to develop a continuous long-term plan by Andrew Hedley...84 Hedging bets: How to align compensation with firm strategy by Thomas Berman..91 Crossing borders: How international law firms can thrive in emerging markets by Rob Millard..95 Metric noise: Six ways to improve your firm's performance by Simon Nash...99 Case study - Achieving balance: Developing a flexible, team-based business model by Suzanne M. Cerra and Katherin Nukk-Freeman...104 Section E - Business development...107 BD resolutions: How to ensure partners meet their business development targets by Robin M. Hensley...109 Selling to strengths: Business development for introverts and extroverts by Douglas McPherson...114 Pitch to win: How to improve your firm's pitch success rate by Clare Adshead-Grant...118 Case study - Sharing contacts: Implementing a firmwide CRM system by Andrew Dunn...123 Section F - Risk management and compliance...127 Make it stick: Ten ways to improve firmwide risk management by Mark Whittell...129 Fault lines: How a risk audit can help with securing PII by Frank Maher...132 Systems failure: How technology risks affect your firm's professional liability costs by Colin Taylor136 Connectivity sting: How social media and the cloud enable team defections by Julian Parker...139 Modelling the unknown: How to manage your firm's operational risks by Tony Blunden...143 Section G - Financial management..149 Driving profitability: How to solve your firm's profitability problems by Shrutisha Morris...151 Controlling cashflow: The six pitfalls of cashflow management by Barry Wilkinson...155 Profits bullseye: How to measure and manage fee-earner performance by Alan Hodgart and John Cussons...158 Upward view: Why law firms need non-executive directors by David von Simson...163 Embedding fee culture: How to embed the right fee culture within your firm by Ori Wiener...167 Competitor collective: How law firms can collaborate to obtain supplier discounts by David Copping...171 Fly on the wall: What PE investors look for in law firms by Meirion Jones...175 Section H - Knowledge management...179 Make or buy: How to choose a KM system for your firm by Stephanie Barnes...181 Repackaging knowledge: Using KM to win new business by Paul Byfield...185 Targeted effect: How to secure partner engagement with KM by Ruth Ward...188 Knowledge culture: How to get lawyers to use knowledge-sharing systems by Robyna May...192 Section I - Technology..199 Productive processes: Why your firm needs workflow systems by Martin Langan...201 Informed calculations: How IT can support costing and pricing of AFAs by Neil Cameron...204 Sustainable solutions: How to create client-facing technology solutions by John Alber...208 Case study - Quantum leap: Revolutionising e-disclosure services by Andrew Moir and David Phillips...213