Measuring the Impact of Training and Development on the Bottom Line

Written by leading HR authorities Paul Kearns and Tony Miller - firm believers of the principal 'if you cannot measure it you cannot manage it' - this essential briefing provides you with a practical model you can use, specific tools and techniques, plus invaluable case studies showing tools in use. So you learn to use and begin to measure the effectiveness of your organisation's training and development. Contents include: *Getting the basics right *A significant breakthrough in evaluation models *The changing business case for investing in training and development *Reasons for getting evaluation right *Business focused training and development *Learning and self-development *Training Needs Analysis (TNA) *Choosing an evaluation model *Soft and hard measures *Placing evaluation in an national and international context