
Resolving Conflict Successfully
Needed Knowledge and Skills
Corwin Press Inc
1st Edition
Published on 14. March 1994
Book
Paperback/Softback
72 pages
978-0-8039-6145-6 (ISBN)
Description
This book, the second of three volumes from Corwin Press on conflict resolution, presents the core skills essential for managing conflict and negotiating differences. The authors illustrate how these skills, including communication and problem-solving, are effectively applied to real-life situations.
More details
Series
Edition
First Edition
Language
English
Place of publication
Thousand Oaks
United States
Publishing group
SAGE Publications Inc
Target group
Professional and scholarly
Dimensions
Height: 216 mm
Width: 140 mm
Weight
111 gr
ISBN-13
978-0-8039-6145-6 (9780803961456)
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Schweitzer Classification
Persons
Neil H Katz is committed to self-actualization, nonviolence, and participative decision making as a way to influence change among individuals and in organizations and society. His primary interest is facilitating interactive learning and skill development about conflict and its resolution. Katz serves in a leadership capacity in five different conflict resolution programs in the Maxwell School of Citizenship and Public Affairs Syracuse University. He is the author or co-author of over 20 book chapters and articles on conflict resolution and nonviolence and coauthor (with Jack Lawyer) of three highly acclaimed workbooks, Communication Skills for Ministry, Communication and Conflict Resolution Skills, and Communication and Conflict Management Skills.
John W Lawyer values himself as a choice maker and creator of processes and models that enable people to become lifelong learners. He founded Henneberry Hill Consultants in 1976 and serves as its president. It is an association of professional consultants dedicated to helping individuals, groups and organizations improve their overall effectiveness in achieveing their interests and goals. Lawyer has a special interest in the development of medels and skills for conflict management and interest-based negotiation. He has, in collaboration with others, published five books in the field of conflict resolution and change.
John W Lawyer values himself as a choice maker and creator of processes and models that enable people to become lifelong learners. He founded Henneberry Hill Consultants in 1976 and serves as its president. It is an association of professional consultants dedicated to helping individuals, groups and organizations improve their overall effectiveness in achieveing their interests and goals. Lawyer has a special interest in the development of medels and skills for conflict management and interest-based negotiation. He has, in collaboration with others, published five books in the field of conflict resolution and change.
Content
Introduction
Communication and Rapport
Listening and Pacing
Chunking and Problem Solving
Application of Conflict Resolution Model
Communication and Rapport
Listening and Pacing
Chunking and Problem Solving
Application of Conflict Resolution Model