Introduction to Reference Work: Reference Services and Reference Processes Vol 2
William A. Katz(Author)
McGraw-Hill Inc.,US (Publisher)
6th Edition
Published on 1. December 1992
Book
Paperback/Softback
272 pages
978-0-07-033639-1 (ISBN)
Description
Expanding on the introduction to reference services given in volume 1, this book examines the reference interview and manual search and explores on-line reference services. The book concludes with treatments of policy and personnel issues and includes a guide to evaluating reference services.
More details
Edition
6th ed.
Language
English
Place of publication
New York
United States
Publishing group
McGraw-Hill Education - Europe
Target group
College/higher education
Professional and scholarly
Dimensions
Width: 157 mm
Weight
4800 gr
ISBN-13
978-0-07-033639-1 (9780070336391)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Person
Content
Part 1 Information and the community: reference service and the community; information and reference service. Part 2 Interview and search: the reference interview; the manual search; patterns of the computerized reference search; database guides. Part 3 Instruction, networks, policies and evaluation: bibliographical instruction; networks and interlibrary loan; reference service policies and personnel; evaluation of reference services and librarians.