The Cynical Americans
Living and Working in an Age of Discontent and Disillusion
1st Edition
Published on 14. April 1989
Book
Hardback
356 pages
978-1-55542-150-2 (ISBN)
Description
Provides a comprehensive analysis of cynicism in the workforce and tells how to identify and successfully combat it in organizations. Offers case studies of companies ranging from Ben and Jerry's Ice Cream to Unisys and Caterpillar Tractor to show how businesses of all types and sizes can effectively rebuild trust and restore confidence in organizational life.
More details
Language
English
Place of publication
New York
United States
Publishing group
John Wiley & Sons Inc
Target group
College/higher education
Professional and scholarly
Product notice
sewn/stitched
Cloth over boards
Dimensions
Height: 235 mm
Width: 157 mm
Thickness: 25 mm
Weight
731 gr
ISBN-13
978-1-55542-150-2 (9781555421502)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Persons
Donald Lucky Kanter, was a former chairman of the Graduate School of Business Administration at USC and author of a 1990 book on cynicism.
Content
Introduction: cynicism in American life Part 1: Signs of cynicism
The cynical people
The cynical organization
The cynical society
Part 2: Roots of cynicism
The growth of cynicism in American industry
The failed promise of modern organization
Managerial evangelism and exploitation
Part 3: Consequences of cynicism
Profiles of today's cynics
Cynical attitudes about work, management, and organizations
Cynicism versus traditional values about work
Part 4: Remedies for cynicism
Creating work cultures that counter cynicism
Regaining trust and restoring credibility
Communicating effectively with a cynical work force
Epilogue: A basis for optimism
Appendixes
A. Composition of survey sample
B. Measures of life attitudes
C. Measures of work-related attitudes
D. Cynicism in the U.S. population
E. Cynics' profile
F. Cynics in the work force
G. Cynics' attitudes toward work
H. Predictors of attitudes toward work
The cynical people
The cynical organization
The cynical society
Part 2: Roots of cynicism
The growth of cynicism in American industry
The failed promise of modern organization
Managerial evangelism and exploitation
Part 3: Consequences of cynicism
Profiles of today's cynics
Cynical attitudes about work, management, and organizations
Cynicism versus traditional values about work
Part 4: Remedies for cynicism
Creating work cultures that counter cynicism
Regaining trust and restoring credibility
Communicating effectively with a cynical work force
Epilogue: A basis for optimism
Appendixes
A. Composition of survey sample
B. Measures of life attitudes
C. Measures of work-related attitudes
D. Cynicism in the U.S. population
E. Cynics' profile
F. Cynics in the work force
G. Cynics' attitudes toward work
H. Predictors of attitudes toward work