Quality Planning and Analysis
Published in June 1993
Book
Paperback/Softback
640 pages
978-0-07-112992-3 (ISBN)
Description
This text covers such topics as: company-wide assessment of quality; quality improvement and cost reduction; quality planning and sales income; control of quality; developing a quality culture; designing for quality; supplier relations; and marketing, field performance and customer service.
More details
Edition
International 3 Revised ed of
Language
English
Place of publication
London
United Kingdom
Publishing group
McGraw-Hill Education - Europe
Target group
College/higher education
Professional and scholarly
Illustrations
ch.
Dimensions
Height: 230 mm
Weight
230 gr
ISBN-13
978-0-07-112992-3 (9780071129923)
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Schweitzer Classification
Content
Basic concepts; company-wide assessment of quality; quality improvement and cost reduction; quality planning and sales income; control of quality; strategic quality management; organization for quality; developing a quality culture; basic probability concepts; statistical tools for analyzing data; understanding consumer needs; designing for quality - statistical tools; supplier relations - statistical tools; manufacture; statistical process control; inspection, test and measurement; inspection and test - sampling plans; marketing, field performance and customer service; marketing, field performance and customer service - statistical tools; administrative and support operations; quality information systems; quality assurance.