
Personal Conflict Management
Theory and Practice
Routledge (Publisher)
3rd Edition
Published on 3. July 2024
Book
Hardback
366 pages
978-1-032-41243-6 (ISBN)
Description
This third edition bridges the theory behind why conflict occurs with specific skills and tools to transform difficult interpersonal encounters into beneficial, constructive exchanges.
Providing an understanding of the common causes of conflict, this edition continues its discussions of causes of conflict, what affects how conflict occurs and unfolds, and strategies to manage conflict. Separate chapters are dedicated to examining conflict in common, everyday contexts such as families, friendships, the workplace, or on social media. This edition also features updated information and examples, further connections between conflict and communication, a revised chapter on conflict in close relationships, as well as a new chapter on intercultural conflict.
The book is ideal for introductory conflict and communication courses at the undergraduate or graduate level.
An instructor manual, significantly updated as well, is also available online, including summaries of the chapters, activities, a test bank, and sample syllabi and assignments. Please visit www.routledge.com/ 9781032412412
Providing an understanding of the common causes of conflict, this edition continues its discussions of causes of conflict, what affects how conflict occurs and unfolds, and strategies to manage conflict. Separate chapters are dedicated to examining conflict in common, everyday contexts such as families, friendships, the workplace, or on social media. This edition also features updated information and examples, further connections between conflict and communication, a revised chapter on conflict in close relationships, as well as a new chapter on intercultural conflict.
The book is ideal for introductory conflict and communication courses at the undergraduate or graduate level.
An instructor manual, significantly updated as well, is also available online, including summaries of the chapters, activities, a test bank, and sample syllabi and assignments. Please visit www.routledge.com/ 9781032412412
More details
Edition
3rd edition
Language
English
Place of publication
London
United Kingdom
Publishing group
Taylor & Francis Ltd
Target group
College/higher education
Undergraduate and Undergraduate Advanced
Illustrations
3 s/w Abbildungen, 3 s/w Zeichnungen, 65 s/w Tabellen
65 Tables, black and white; 3 Line drawings, black and white; 3 Illustrations, black and white
Dimensions
Height: 260 mm
Width: 183 mm
Thickness: 25 mm
Weight
915 gr
ISBN-13
978-1-032-41243-6 (9781032412436)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions

Amy Janan Johnson | Ioana A. Cionea | Suzanne McCorkle
Personal Conflict Management
Theory and Practice
Book
07/2024
3rd Edition
Routledge
€111.50
Shipment within 10-20 days

Amy Janan Johnson | Ioana A. Cionea | Suzanne McCorkle
Personal Conflict Management
Theory and Practice
E-Book
07/2024
3rd Edition
Routledge
€104.99
Available for download

Amy Janan Johnson | Ioana A. Cionea | Suzanne McCorkle
Personal Conflict Management
Theory and Practice
E-Book
07/2024
3rd Edition
Routledge
€104.99
Available for download
Previous edition

Book
10/2017
2nd Edition
Routledge
€231.50
Article exhausted; check for reprint
Persons
Amy Janan Johnson is a Professor in the Department of Communication at the University of Oklahoma, USA.
Ioana A. Cionea is an Associate Professor in the Department of Communication at the University of Oklahoma, USA.
Suzanne McCorkle is a Professor Emerita at Boise State University, USA.
Melanie J. Reese is a Professor Emerita at Boise State University, USA.
Ioana A. Cionea is an Associate Professor in the Department of Communication at the University of Oklahoma, USA.
Suzanne McCorkle is a Professor Emerita at Boise State University, USA.
Melanie J. Reese is a Professor Emerita at Boise State University, USA.
Author
The University of Oklahoma, USA
University of Oklahoma, USA
Boise State University, USA
Boise State University, USA
Content
SECTION I: The Nature of Interpersonal Conflict and Its Causes 1. Conflict in Everyday Life: An Introduction 2. Causes and Explanations for Conflict 3. Competitive and Cooperative Conflict Approaches 4. Sociocultural Context and Conflict 5. How Power and Trust Affect Conflict SECTION II: Conflict Management Skills 6. Listening 7. Personality Traits Related to Conflict and Intrapersonal Conflict 8. Negotiation 9. Mediation 10. Conflict Assessment SECTION III: Conflict in Context 11. Managing Difficult People in Conflict and the Aftermath of Conflict 12. Families and Conflict 13. Conflict in Romantic Relationships and Friendships 14. Conflict at the Workplace 15. Intercultural Conflict 16. Conflict and Social Media