Next Generation Digital Learning Strategies
Published on 30. March 2012
Book
Paperback/Softback
113 pages
978-1-908640-21-5 (ISBN)
Description
An effective digital learning strategy can help you cut costs and enable learning across your organisation at the 'speed of business' in a world where agility and innovation drive success. Every employee, manager and executive decision-maker in your organisation will be impacted by the growth of digital learning. So what's your plan? Ark Group's report, Next Generation Digital Learning Strategies provides a clear framework for building a results-focused learning strategy for your organisation with e-learning and new approaches to building workforce capability at its heart. It looks at the impact that new ways of working, learning models and technologies will have on your organisation and addresses key issues to ensure your digital learning strategies are a success.
Detailed guidance is provided to assist you in: * Building the business case for digital learning; * Understanding the legal and regulatory environment; * Incorporating informal learning into your digital learning strategy; * Identifying new capabilities for learning management systems (LMS); * Exploiting user generated content (UGC) and crowd sourcing approaches; * Harnessing the potential of mobile 'on-the-go' learning; * Implementing social media tools and systems for social learning; and * Developing electronic performance support systems (ePSS) to boost productivity. Real-life case studies offer invaluable behind-the-scenes access to the successful digital learning strategies, processes, content, and solutions of leading organisations. These include: Marks & Spencer, The Law Society of England and Wales, Covidien Vascular Therapies, Belgacom, Dixons Group, ASB Bank, China Telecom, Texas Industries to name a few.
An effective digital learning strategy can help you cut costs and enable learning across your organisation at the 'speed of business' in a world where agility and innovation drive success. Every employee, manager and executive decision-maker in your organisation will be impacted by the growth of digital learning. So what's your plan? Ark Group's report, Next Generation Digital Learning Strategies provides a clear framework for building a results-focused learning strategy for your organisation with e-learning and new approaches to building workforce capability at its heart. It looks at the impact that new ways of working, learning models and technologies will have on your organisation and addresses key issues to ensure your digital learning strategies are a success.
Detailed guidance is provided to assist you in: * Building the business case for digital learning; * Understanding the legal and regulatory environment; * Incorporating informal learning into your digital learning strategy; * Identifying new capabilities for learning management systems (LMS); * Exploiting user generated content (UGC) and crowd sourcing approaches; * Harnessing the potential of mobile 'on-the-go' learning; * Implementing social media tools and systems for social learning; and * Developing electronic performance support systems (ePSS) to boost productivity. Real-life case studies offer invaluable behind-the-scenes access to the successful digital learning strategies, processes, content, and solutions of leading organisations. These include: Marks & Spencer, The Law Society of England and Wales, Covidien Vascular Therapies, Belgacom, Dixons Group, ASB Bank, China Telecom, Texas Industries to name a few.
Detailed guidance is provided to assist you in: * Building the business case for digital learning; * Understanding the legal and regulatory environment; * Incorporating informal learning into your digital learning strategy; * Identifying new capabilities for learning management systems (LMS); * Exploiting user generated content (UGC) and crowd sourcing approaches; * Harnessing the potential of mobile 'on-the-go' learning; * Implementing social media tools and systems for social learning; and * Developing electronic performance support systems (ePSS) to boost productivity. Real-life case studies offer invaluable behind-the-scenes access to the successful digital learning strategies, processes, content, and solutions of leading organisations. These include: Marks & Spencer, The Law Society of England and Wales, Covidien Vascular Therapies, Belgacom, Dixons Group, ASB Bank, China Telecom, Texas Industries to name a few.
An effective digital learning strategy can help you cut costs and enable learning across your organisation at the 'speed of business' in a world where agility and innovation drive success. Every employee, manager and executive decision-maker in your organisation will be impacted by the growth of digital learning. So what's your plan? Ark Group's report, Next Generation Digital Learning Strategies provides a clear framework for building a results-focused learning strategy for your organisation with e-learning and new approaches to building workforce capability at its heart. It looks at the impact that new ways of working, learning models and technologies will have on your organisation and addresses key issues to ensure your digital learning strategies are a success.
Detailed guidance is provided to assist you in: * Building the business case for digital learning; * Understanding the legal and regulatory environment; * Incorporating informal learning into your digital learning strategy; * Identifying new capabilities for learning management systems (LMS); * Exploiting user generated content (UGC) and crowd sourcing approaches; * Harnessing the potential of mobile 'on-the-go' learning; * Implementing social media tools and systems for social learning; and * Developing electronic performance support systems (ePSS) to boost productivity. Real-life case studies offer invaluable behind-the-scenes access to the successful digital learning strategies, processes, content, and solutions of leading organisations. These include: Marks & Spencer, The Law Society of England and Wales, Covidien Vascular Therapies, Belgacom, Dixons Group, ASB Bank, China Telecom, Texas Industries to name a few.
More details
Language
English
Place of publication
United Kingdom
Publishing group
Globe Law and Business Ltd
Target group
Professional and scholarly
Illustrations
Illustrations
ISBN-13
978-1-908640-21-5 (9781908640215)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Person
Charles Jennings of Duntroon Associates and the Internet Time Alliance is a leading global learning and development expert with over 30 years' industry experience. As a university professor, he ran the UK national centre for network-based learning and was involved from the start of the digital learning revolution. As chief learning officer for Reuters and Thomson Reuters from 2001 to 2008, Charles was responsible for developing the firm's global learning strategy, leading a 350-strong team of learning professionals for the firm's 55,000 employees. Charles has written and spoken extensively on the role of technology and the future of learning.
Charles Jennings of Duntroon Associates and the Internet Time Alliance is a leading global learning and development expert with over 30 years' industry experience. As a university professor, he ran the UK national centre for network-based learning and was involved from the start of the digital learning revolution. As chief learning officer for Reuters and Thomson Reuters from 2001 to 2008, Charles was responsible for developing the firm's global learning strategy, leading a 350-strong team of learning professionals for the firm's 55,000 employees. Charles has written and spoken extensively on the role of technology and the future of learning.
Charles Jennings of Duntroon Associates and the Internet Time Alliance is a leading global learning and development expert with over 30 years' industry experience. As a university professor, he ran the UK national centre for network-based learning and was involved from the start of the digital learning revolution. As chief learning officer for Reuters and Thomson Reuters from 2001 to 2008, Charles was responsible for developing the firm's global learning strategy, leading a 350-strong team of learning professionals for the firm's 55,000 employees. Charles has written and spoken extensively on the role of technology and the future of learning.
Content
Part One: The new world of digital learning Chapter 1: The changing landscape of learning ... 1 New perspectives... 1 Changing work - Implications for learning... 1 The skills and the talent challenge... 2 Challenging our existing models for learning ... 2 Change drives change ... 2 New environments, new approaches ... 3 New opportunities in breaking the 'richness and reach trade-off'... 3 The power in search is breaking old learning models... 4 What does the new learning landscape mean for your organisation?... 4 New learning technologies ... 5 Chapter 2: eLearning and beyond... 7 Myriad meanings... 7 The impact of social business on eLearning ... 7 The global eLearning market ... 8 The impact of eLearning... 9 The eLearning versus classroom training conundrum ... 9 Where is eLearning useful?... 10 Digital learning benefits... 11 When is eLearning useful?... 13 Information growth and its impact on digital learning ... 14 How is social media impacting eLearning approaches? ... 15 Chapter 3: Developing a strategy for next generation digital learning ... 19 The new workforce and new demands... 19 The value of digital development for new entrants... 20 Social media and new entrants ... 20 New learning technologies ... 21iV Social learning and the Dixons Group... 22 The fragmented learning management landscape ... 23 The LMS is not quite dead ... 23 Learning technologies for the extended enterprise... 24 The rise of user-generated content ... 25 The challenge of informal learning... 25 The evolution of crowdsourcing as a business process for learning ... 26 Chapter 4: The digital learning strategy framework ... 29 The core elements of the digital learning framework ... 29 Five-stage model for developing a digital learning strategy ... 31 Readiness for digital learning ... 32 Chapter 5: Developing specific digital learning strategies ... 35 Strategies for mobile learning ... 35 Strategies for social learning... 37 Strategies for performance support... 40 Performance support needs a maintenance strategy... 41 Chapter 6: The business case for next generation digital learning ... 43 Building the business case ... 43 Examples of cost reduction ... 43 The business case beyond cost savings... 44 British Telecom - A good template ... 46 Think organisational benefits ... 47 The business case for soft numbers ... 47 The challenge of a business case for digital workplace learning ... 47 The importance of leaders in digital learning ... 48 Chapter 7: Regulatory and standards issues ... 49 Changing notions of sharing digital content... 49 Incorporating regulatory elements into your digital learning strategy ... 49 Copyright and sharing... 49 OpenCourseWare in corporate eLearning... 50 A new approach to copyright - Creative Commons... 50 Standards - Quality assurance... 52 In-house quality and regulatory guidelines... 52 Regulation and quality guidelines for social media ... 52 Part Two: Case studies Case study 1: New financial advisor legislation training in New Zealand... 57 Innovative approach ... 57 Instructional design - Making it real... 57Next Generation Digital Learning Strategies Case study 2: Informal digital onboarding - More complex than you think ... 61 Replacing classroom training ... 61 Research findings... 61 Impact on performance ... 62 Recommendations... 63 Case study 3: Medical training in the virtual world ... 65 The 'Cease Smoking Today' programme ... 65 The approach... 65 Impact of the learning workshop ... 69 Case study 4: Learning by being - Making a plea in mitigation ... 71 Studying law - The challenges ... 71 New ways of learning law... 72 The solution - Learnscapes... 72 What is a Learnscape? ... 72 Developing the solution - Pedagogical approach... 73 The co-creation process ... 73 Real life context ... 74 Integration of natural assessment ... 75 Reflective learning... 76 The outcomes - Demonstration of effective learning ... 76 Case study 5: An eLearning and leadership programme creates opportunities for rural women... 79 Successes ... 80 Industry members show leadership ... 81 Participants praise the programme ... 81 Challenges ... 82 Impact - Wider than simply eLearning ... 82 Connecting the city and the bush ... 82 Sustainability ... 83 Case study 6: Digital learning - A journey to social learning ... 85 The challenge... 85 Developing a culture of learning... 85 Developing individualised digital learning... 86 Insights into patterns of learning... 86 Impact of digital-enabled formal learning ... 87 Choosing the right platform for social learning... 87 Overcoming challenges... 88 Bottom line impact... 89 Top tips for integrating informal social learning into the business... 89Case study 7: Integrated digital learning at scale in China ... 91 China Telecom ... 91 Technological innovation ... 91 Mobile learning support ... 92 Digital learning at scale... 92 Supporting wider activities across China Telecom ... 93 Focusing on continuing operations - Integrative strategic development ... 93 Blended learning ... 94 Integration of formal and informal learning... 94 Social learning ... 95 Main milestones... 95 Case study 8: Serious games using a rich blend of digital learning ... 97 Serious games - A bridge between training and professional experience ... 97 Game launch ... 98 Games as a vector for interpersonal exchange ... 98 Assessing leadership profiles... 98 Case study 9: An award-winning medicine digital learning programme... 101 The challenge... 101 The approach... 101 Expect the unexpected - Challenges in planning ... 101 Evaluation ... 102 Case study 10: Solving service issues and making big savings with digital learning... 103 The challenge... 103 The strategy... 103 Financial goals... 104 The approach - Cafe Service Heroes ... 104 The results... 105 Business results... 107 Case study 11: Digital learning through kiosks in the workplace... 109 The challenge... 109 The solution ... 109 Review ... 110 Index ... 113