How to Survive a Mediation

If you have been referred to mediation or mediation has been suggested to you, you may not be sure what to expect. Even if you were involved in a mediation in the past, you may have lingering questions about the process and the outcome. More and more disputes are now referred to mediation from child custody, separation, and family conflicts to consumer-merchant, neighbor-neighbor, and business disputes. No matter what kind of dispute you're dealing with, longtime mediator and mediation trainer Fred Jandt takes you step-by-step through the mediation process so you will know how to prepare, what to expect, and what to do to reach an agreement that satisfies your needs and objectives.