Desktop Hosting
A Developer's Guide to Unattended Communications
1st Edition
Published on 29. July 2002
Book
Paperback/Softback
XVI, 192 pages
978-0-471-20767-2 (ISBN)
Description
The first practical guide to a revolutionary Web-based front office technology
A bold new Web paradigm in-the-making, desktop hosting empowers virtually anyone to control Web communications from their personal computer. The fully-automated communication services offered by desktop hosting provide companies with a powerful new tool to help drive sales, increase customer satisfaction, and guarantee 24/7 availability. Written by a principal at one of the major players defining the desktop hosting market, this book supplies technical and non-technical readers with a practical introduction to an exciting new technology. Readers learn how to use desktop hosting tools and get valuable pointers on how to implement an array of desktop hosting solutions.
CD-ROM contains full, unrestricted versions of WebClerk and CommerceExpert, along with 150 QuickTime training clips.
A bold new Web paradigm in-the-making, desktop hosting empowers virtually anyone to control Web communications from their personal computer. The fully-automated communication services offered by desktop hosting provide companies with a powerful new tool to help drive sales, increase customer satisfaction, and guarantee 24/7 availability. Written by a principal at one of the major players defining the desktop hosting market, this book supplies technical and non-technical readers with a practical introduction to an exciting new technology. Readers learn how to use desktop hosting tools and get valuable pointers on how to implement an array of desktop hosting solutions.
CD-ROM contains full, unrestricted versions of WebClerk and CommerceExpert, along with 150 QuickTime training clips.
More details
Edition
1., Auflage
Language
English
Place of publication
New York
United States
Publishing group
John Wiley and Sons Ltd
Target group
College/higher education
Professional and scholarly
Illustrations
Ill.
Dimensions
Height: 23.2 cm
Width: 19.1 cm
Weight
403 gr
ISBN-13
978-0-471-20767-2 (9780471207672)
Schweitzer Classification
Other editions
Additional editions
E-Book
08/2003
Wiley
€45.50
Available for download
Person
BILL JAMES is founder and CEO of JITCorp., a software company that develops desktop hosting solutions for business-to-business and business-to-consumer transactions. He has implented desktop hosting solutions for the wine industry, the pizza delivery industry, and corporations such as Best Buy. James is also the founder of Applied Statistics Inc. He is a frequent presenter on the technology to major corporations, including Sprint and the Garnter Group.
Content
Acknowledgments.
Introduction.
PART I: WHY DESKTOP HOSTING?
Put the Point of Communications at the Point of Action.
Principles of Desktop Hosting.
Planning to Win.
Setting Up a Desktop Hosting Solution.
PART II: HOW DESKTOP HOSTING WORKS.
Getting a Project Funded, Keeping It Funded.
How to Manage and Adapt.
Case Studies.
PART THREE: GETTING STARTED WITH THE PROGRAMS.
Using the Tools.
Glossary.
Appendix.
Index.
Introduction.
PART I: WHY DESKTOP HOSTING?
Put the Point of Communications at the Point of Action.
Principles of Desktop Hosting.
Planning to Win.
Setting Up a Desktop Hosting Solution.
PART II: HOW DESKTOP HOSTING WORKS.
Getting a Project Funded, Keeping It Funded.
How to Manage and Adapt.
Case Studies.
PART THREE: GETTING STARTED WITH THE PROGRAMS.
Using the Tools.
Glossary.
Appendix.
Index.