Operations and Supply Chain Management: 2026 Release ISE
18th Edition
Published on 6. February 2026
Book
Paperback/Softback
978-1-266-08321-1 (ISBN)
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Description
Jacobs, Operations and Supply Chain Management is your gateway to mastering the evolving world of operations management. Designed with up-to-date real-world coverage and service industry case studies, this title delivers cutting-edge analytics, sustainability, and supply chain content. With modernized lecture videos, innovative tools like SmartBook, Guided Examples, and ABAs, this title empowers students to succeed while ensuring that instructor curriculum stays modern and engaging.
More details
Language
English
Place of publication
United States
Publishing group
Open University Press
Weight
1572 gr
ISBN-13
978-1-266-08321-1 (9781266083211)
Persons
Author
F. Robert Jacobs is Chase Faculty Fellow Professor of Operations Management at the Kelley School of Business, Indiana University. He received a B.S. in Industrial Engineering as well as Computer and Information Science, an MBA, and a Ph.D. in Operations Management all from The Ohio State University.
Richard B. Chase is Director of the Center for Operations Management Research and Education at USC. He is widely published in both books and academic journals and is considered one of the top service "gurus" in the field. He is on the Editorial Advisory Board of the Journal of Operations Management, an Advisor to Production and Operations Management journal, and a Fellow of the Decision Sciences Institute.
Content
SECTION 1: STRATEGY, PRODUCTS, AND CAPACITY
1. Introduction
2. Strategy
3. Design of Products and Services
4. Projects
5. Strategic Capacity Management
5S: Investment Analysis
6. Learning Curves
SECTION 2: MANUFACTURING AND SERVICE PROCESSES
7. Manufacturing Processes
7S: Manufacturing Technology
8. Facility Layout
9. Service Processes
9S: Health Care
10. Waiting Line Analysis and Simulation
11. Process Design and Analysis
11S: Operations Consulting
12. Quality Management
13. Statistical Quality Control Section
SECTION 3: SUPPLY CHAIN PROCESSES
14. Lean Supply Chains
15. Logistics and Distribution Management
16. Global Sourcing and Procurement
SECTION 4: SUPPLY AND DEMAND PLANNING AND CONTROL
17. The Internet of Things and ERP
18. Forecasting
19. Sales and Operations Planning
19S: Linear Programming Using the Excel Solver
20. Inventory Management
21. Material Requirements Planning
22. Workcenter Scheduling
22S: Theory of Constraints
APPENDICES
A: Interest Tables
B: Negative Exponential Distribution: Values of E-x
C: Areas of the Cumulative Standard Normal Distribution
D: Uniformly Distributed Random Digits
E: Answers to Selected Objective Questions
1. Introduction
2. Strategy
3. Design of Products and Services
4. Projects
5. Strategic Capacity Management
5S: Investment Analysis
6. Learning Curves
SECTION 2: MANUFACTURING AND SERVICE PROCESSES
7. Manufacturing Processes
7S: Manufacturing Technology
8. Facility Layout
9. Service Processes
9S: Health Care
10. Waiting Line Analysis and Simulation
11. Process Design and Analysis
11S: Operations Consulting
12. Quality Management
13. Statistical Quality Control Section
SECTION 3: SUPPLY CHAIN PROCESSES
14. Lean Supply Chains
15. Logistics and Distribution Management
16. Global Sourcing and Procurement
SECTION 4: SUPPLY AND DEMAND PLANNING AND CONTROL
17. The Internet of Things and ERP
18. Forecasting
19. Sales and Operations Planning
19S: Linear Programming Using the Excel Solver
20. Inventory Management
21. Material Requirements Planning
22. Workcenter Scheduling
22S: Theory of Constraints
APPENDICES
A: Interest Tables
B: Negative Exponential Distribution: Values of E-x
C: Areas of the Cumulative Standard Normal Distribution
D: Uniformly Distributed Random Digits
E: Answers to Selected Objective Questions