Management
Quality and Competitiveness
Published on 1. August 1996
Book
Paperback/Softback
704 pages
978-0-07-114401-8 (ISBN)
Description
This text takes a functional approach to management while integrating quality and competitiveness throughout. Global in it coverage, topics addressed include: managing services; diversity, ethics, cycle time, learning, organization and the Internet; and computerization and technology. The book features applications exercises and case studies.
More details
Edition
International 2 Revised ed
Language
English
Place of publication
London
United Kingdom
Publishing group
McGraw-Hill Education - Europe
Target group
College/higher education
Dimensions
Height: 230 mm
Weight
1770 gr
ISBN-13
978-0-07-114401-8 (9780071144018)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Other editions
Previous edition
John Ivancevich | Peter Lorenzi | Steven Skinner
Management:Quality and Competitiveness
Book
12/1993
Irwin Professional Publishing
€38.37
Article exhausted; check for reprint
Persons
Content
Part 1 Managing and the environment - the management challenge: the evolution of management; environment, social responsibility and ethics; the global management environment. Part 2 Planning - decision making: planning; strategy. Part 3 Organizing: organizational structure and design - job analysis, design and redesign; human resource management. Part 4 Leading - group dynamics and team building; motivation; leadership; interpersonal and organizational communications. Part 5 Controlling - control systems: managing production and operations; managing services; managing organizational change. Part 6 Growth, technology and innovation. Appendices: the Baldridge award, seven tools of quality control.