Your Pivotal Role
Frontline Leadership in the Call Center
Clifford G. Hurst(Author)
ICMI Press (International Customer Management Institute)
Published on 1. August 2007
Book
Paperback/Softback
104 pages
978-1-932558-11-1 (ISBN)
More details
Language
English
Product notice
Paperback (trade)
Unsewn / adhesive bound
Illustrations
Illustrations, black and white
Dimensions
Height: 228 mm
Width: 155 mm
Thickness: 8 mm
Weight
195 gr
ISBN-13
978-1-932558-11-1 (9781932558111)
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Schweitzer Classification