Training and Developing Your Team

Managers come in all shapes and sizes, from differing backgrounds and disciplines and with a variety of skills and abilities. Exactly is true of the people that they manage, which can make the responsibility a manager carries for training and developing their team a real challenge. This workbook seeks to help you acquire the understanding and skills to exploit these opportunities and use these techniques, at your own pace. Using a mix of facts, techniques, questionnaires, exercises and projects, it aims to provide the means to: understand the full range of opportunities and techniques; discover what kind of training and development your people need; decide when to intervene and how to involve individuals in their own development strategy; design and deliver simple training courses; make use of techniques such as delegation, coaching, and involvement; and record and evaluate what you have done.