Reporting Technical Information

This work is a comprehensive technical writing textbook that covers basic strategies of composing, techniques of presentation, and document design. It also provides detailed analyses of document applications, including oral presentations. Features new to the ninth edition include: addition of writing collaboratively via email, synchronous discussions, and FTP sites in chapter three; expansion of "Electronic Communication" in chapter seven; design of on-line documents in chapter eight; treatment of graphical elements in chapter ten; and chapter 12 incorporates instruction on using the internet in job searches. Overall, the ninth edition places greater emphasis than any previous edition on international communcation and the implications of global and multi-cultural correspondence for audience appreciation. Documentation instructions include MLA style, the Chicago Manual of Style, and APA style.