
IT Manager's Handbook
Getting Your New Job Done
Morgan Kaufmann (Publisher)
2nd Edition
Published on 27. October 2006
Book
Paperback/Softback
632 pages
978-0-12-370488-7 (ISBN)
Article exhausted; check for reprint
Description
IT Manager's Handbook, Second Edition, provides essential information to help students understand the responsibilities of today's IT Management professionals: not only planning network security and implementing disaster recovery plans, but also such vital tasks as creating budgets, administering compliance, and managing staff. In particular, the book discusses business practices that are most critical to effective IT operations: recruiting, budgeting, resource planning, managing personnel, and working with vendor.
This updated version includes expanded coverage on such critical IT management topics as security, disaster recovery, storage, government/regulatory compliance, and project management. Information is organized modularly so that instructors and students can delve directly into only the topics needed. Each chapter contains additional resources sections for books, articles, and websites relevant to that topic.
It contains new material on key technology topics such as open source, outsourcing, offshoring, and handhelds, plus updated coverage of e-commerce, remote access, intranets, and LAN/WAN management.
This updated version includes expanded coverage on such critical IT management topics as security, disaster recovery, storage, government/regulatory compliance, and project management. Information is organized modularly so that instructors and students can delve directly into only the topics needed. Each chapter contains additional resources sections for books, articles, and websites relevant to that topic.
It contains new material on key technology topics such as open source, outsourcing, offshoring, and handhelds, plus updated coverage of e-commerce, remote access, intranets, and LAN/WAN management.
Reviews / Votes
"The IT Manager's Handbook, 2nd Edition is a must-read for new IT leaders. The technology industry changes so rapidly that this edition will even be helpful to veteran IT leaders. The ever-changing world of technology challenges IT leaders to stay current; the authors do a great job of highlighting the changes in IT you need to know about. In a nutshell, the Handbook educates the reader on nearly every aspect of IT. Every IT manager needs to move aside a few technical manuals to make room for Holtsnider & Jaffe's 2nd Edition, IT Manager's Handbook. They have captured the role of every IT Leader and their book should be mandatory for anyone moving into this position." --Jim Chilton - Vice President and CIO, SolidWorks Corporation "Had this book been available 10 years ago, it would have eased my transition from a purely technical role to a technology management role. Even after a number of years as an IT Manager, I found helpful insights in the first edition of this book and this second edition has added an expanded base of topics to help any new manager succeed. " --Brian McMann, Director, IT Systems, New Global Telecom "This book is a must-read for a new IT Manager. It is a comprehensive guide to assist the new manager perform the wide variety of job tasks within the organization that s/he will be facing. The seasoned IT Manager/CIO may already know the information presented, but there are sections that provide relevant information and excellent advice to address current issues. For both types of readers, excellent and useful references and resources are included at the end of each Chapter." --Mark Landmann, Partner, Infusion Group LLCMore details
Edition
2nd edition
Language
English
Place of publication
San Francisco
United States
Publishing group
Elsevier Science & Technology
Target group
Professional and scholarly
New IT managers in all areas of specialty, including technical professionals who are wannabe IT managers.
Edition type
New edition
Dimensions
Height: 235 mm
Width: 191 mm
Weight
1210 gr
ISBN-13
978-0-12-370488-7 (9780123704887)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
New editions

Book
03/2012
3rd Edition
Morgan Kaufmann
€50.00
Shipment within 15-20 days
Additional editions

E-Book
07/2010
2nd Edition
Morgan Kaufmann
€49.95
Available for download
Persons
Bill Holtsnider is an experienced writer, educator, and software professional with more than 26 years of experience working in the computer industry. His IT expertise includes working in such diverse areas as stock portfolio management, identity management, and software development. He is the author of six books and a wide range of technical and marketing documentation. Brian D. Jaffe is a seasoned veteran in the IT community. As an IT professional, he has worked for several Fortune 500 companies including Bristol-Myers Squibb, Time Warner, Philip Morris, and The Interpublic Group of Companies. Currently he is Senior Vice President for Global IT at McCann Worldgroup in New York City, one of the country's leading advertising agencies. His articles have appeared in Computerworld, InfoWorld, eWeek, and The New York Times.
Author
Senior Writer at ClickFox with more than 26 years of experience working in the computer industry
Senior Vice President of Global IT, McCann-Erickson Advertising
Content
Preface
Part One: The Business of being an IT Manager
1 What is an IT Manager?
2 Managing Your IT Team
3 Staffing your IT Team
4 Project Management
5 Changing Companies
6 Budgeting
7 Vendors and Their Products
8 IT Compliance and Controls
Part Two: The Technology of being an IT Manager
9 Getting Started with the Technical Environment
10 Operations
11 Physical Plant
12 Networking
13 Security
14 Software and Operating Systems
15 Enterprise Applications
16 Storage and Backup
17 User Support Services
18 Websites
19 User Equipment
20 Disaster Recovery
Part One: The Business of being an IT Manager
1 What is an IT Manager?
2 Managing Your IT Team
3 Staffing your IT Team
4 Project Management
5 Changing Companies
6 Budgeting
7 Vendors and Their Products
8 IT Compliance and Controls
Part Two: The Technology of being an IT Manager
9 Getting Started with the Technical Environment
10 Operations
11 Physical Plant
12 Networking
13 Security
14 Software and Operating Systems
15 Enterprise Applications
16 Storage and Backup
17 User Support Services
18 Websites
19 User Equipment
20 Disaster Recovery