Teaching the Internet to Library Staff and Users

This handbook is designed to provide the means for staff developers to teach their staff to be Internet trainers. It includes complete scripted workshops tailored for teaching Internet skills to users. Part One focuses on training library staff with three one-hour workshops, teaching staff the basic principles of learning; how to apply those principles to the design of solid Internet training sessions; and how to conduct effective Internet training sessions with confidence. Areas covered include training objectives; adult learning principles; choosing and preparing the training site; interactive presentation techniques; and assisting resistant or intimidated trainees. The second part features seven ready-to-deliver workshops for users on major Internet topics, including: the World Wide Web; search engines and finding information; finding high-quality medical data; finding high-quality business information; and Web publishing and HTML. Each one-hour module includes an introduction, an objective, a timed lesson plan, suggested methods for demonstrating the skills covered, tips, a session script, a reproducible handout, lists of related Web sites, and recommended books and magazines.
These modules are designed to be as universal as possible in terms of content, setting and software. Also included is a selection of evaluation/assessment instruments and a listing of Web resources for trainers.